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Customer Service & Public Engagement Training

Active

State & Local

Response Deadline08/19/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Personnel and Human Resources agency for Ohio is seeking a subcontractor to provide comprehensive training for city employees focused on customer service excellence and citizen engagement protocols. The scope of work includes specialized instruction on conflict resolution and equity-centered service delivery to improve the quality of public interactions. This opportunity is categorized under NAICS code 611430 and was posted on August 3, 2026. Interested parties must submit their responses by the deadline of August 19, 2026.

General Info

Ohio seeks a subcontractor for city employee customer service and engagement training.

Agency

Ohio → Personnel and Human ResourcesView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

OH, USA

Set-Aside

NONE

Documents

This scope was carved out of 2025-RFP-145.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Supplemental Training and Organizational Development Services Partnership

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedAug 3

subcontract

Response DeadlineAug 19

Submission deadline

Response Deadline

08/19/2026, 09:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyOhio → Personnel and Human Resources

ContactsNo contacts available

OfficeN/A

Organization / Agency

Ohio → Personnel and Human Resources

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide training for city employees on customer service excellence, conflict resolution, equity-centered service delivery, and citizen engagement protocols.

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