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Customer Service Center Support (CSCS)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Customer Service Center Support contract augments the Enterprise Services Center’s Customer Service Center Branch at the Mike Monroney Aeronautical Center under the Department of Transportation, focusing on comprehensive support services including Tier 1 Service Desk operations, remote access management, desk-side support, implementation services, and media and print solutions. This requirement is designated as an 8(a) Set-Aside, reserved exclusively for small businesses owned and controlled by socially and economically disadvantaged individuals, with the NAICS code 541519 identifying it as other computer-related services. The contract is forecasted for posting, with Monique Walswick serving as the primary point of contact and Gerald A. Lewis designated as the Small Business Specialist for guidance and outreach. Performance will occur at the FAA’s Mike Monroney Aeronautical Center, though the exact location details are not specified in the forecast data.

General Info

8(a) set-aside for small businesses to provide customer service and IT support at FAA’s Mike Monroney Aeronautical Center.

Agency

Department of Transportation → FAA - Mike Monroney Aeronautical Center

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

OK, US

Set-Aside

8A

Documents

(0)

No documents available

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Timeline

PostedSep 25

forecast

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Organization & Contact Information

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AgencyDepartment of Transportation → FAA - Mike Monroney Aeronautical Center

Contacts2 people available

OfficeN/A

Organization / Agency

Department of Transportation → FAA - Mike Monroney Aeronautical Center

Office AddressN/A

Contacts

Monique Walswick

contact@example.gov

Gerald A. Lewis

contact@example.gov

Full Description

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This requirement augements all aspects of the Enterprise Services Center's (ESC) Customer Service Center (CSC) Branch, AMK-260. Support Services includes Tier 1 Service Desk, Remote Access, Desk Side Support & implementation along with Media and Print Solutions.

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