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Customer Service Center Support (CSCS)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Customer Service Center Support contract is a forecast opportunity issued by the FAA Mike Monroney Aeronautical Center under the Department of Transportation. This requirement is designated as an 8(a) set-aside under NAICS code 541519 and is intended to augment all operational aspects of the Enterprise Services Center's Customer Service Center Branch, AMK-260. The scope of work encompasses comprehensive support services, including Tier 1 Service Desk operations, remote access, and desk side support and implementation. Additionally, the contract covers the management and delivery of media and print solutions to ensure full operational efficiency for the agency.

General Info

8(a) set-aside for small businesses to provide customer service and IT support at FAA’s Mike Monroney Aeronautical Center.

Agency

Department of Transportation → FAA - Mike Monroney Aeronautical CenterView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

OK, USA

Set-Aside

8A

Documents

(0)

No documents available

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Timeline

PostedSep 25

forecast

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Organization & Contact Information

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AgencyDepartment of Transportation → FAA - Mike Monroney Aeronautical Center

Contacts2 people available

OfficeN/A

Organization / Agency

Department of Transportation → FAA - Mike Monroney Aeronautical Center

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Office AddressN/A

Contacts

Monique Walswick

contact@example.gov

Gerald A. Lewis

contact@example.gov

Full Description

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This requirement augements all aspects of the Enterprise Services Center's (ESC) Customer Service Center (CSC) Branch, AMK-260. Support Services includes Tier 1 Service Desk, Remote Access, Desk Side Support & implementation along with Media and Print Solutions.

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