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This Subcontract opportunity from Tennessee was posted on September 27, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service Operations

Closed
State & Local

Contract Overview

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The University of Memphis is seeking a subcontractor for Customer Service Operations to provide multi-channel support for its student population. The scope of work focuses on managing student inquiries related to storage, scheduling, account management, and general issue resolution, with a specific emphasis on maintaining rapid response times to ensure efficient service delivery. This opportunity, categorized under NAICS code 561400, was posted on September 27, 2024. Interested parties must submit their responses by the deadline of November 8, 2024. Detailed information and submission guidelines can be accessed through the university's procurement portal.

General Info

NAICS

561400

Place of Performance

TN, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP192259375.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP192259375 Student Summer Storage

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTennessee → University of Memphis
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Multi-channel customer service support for students on storage, scheduling, account management, and issue resolution with rapid response requirements.

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Hillary
Keith Deutsch
Christine

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