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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 30, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support and Account Management

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541612
New
SLED
Equal Opportunity and Non-Discrimination Policy on Sexual Misconduct Investigations Consultant on Retainer
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The City University of New York is seeking a qualified firm to serve as a Consultant on Retainer to provide four investigators to support the Interim Executive Director for the Center for Inclusivity and Equal Opportunity. The selected contractor will be responsible for investigating, mediating, and resolving complaints regarding discrimination and sexual misconduct involving faculty, staff, and students. These services must comply with federal and state civil rights laws, including Title II, Title VI, Title VII, Title IX, the Clery Act, and New York Education Law Articles 129 A and 129 B. Each investigator will work up to 35 hours per week on an as-needed basis. It is explicitly stated that the university is not seeking legal representation, and the contractor shall not maintain an attorney-client relationship with the institution. The contract features an initial term of twelve months with a possible six-month renewal at the university's discretion. Award selection is based on best value, evaluated through a scoring system that weights the technical and management proposal at 55 percent, proposal price at 30 percent, diversity practices at 5 percent, and oral presentations for shortlisted firms at 10 percent. Proposals must be submitted by November 19, 2026, as three separate PDF volumes covering required forms, technical details, and pricing. The contractor must adhere to New York State standard contract clauses, including prevailing wage requirements, workers' compensation coverage, and strict confidentiality and non-disclosure protocols.
City University of New York (CUNY)

POSTED

about 17 hours ago

DEADLINE

in 22 days
NAICS: 541612
New
SLED
IFB#77-27-YE HUMAN RESOURCE MANAGEMENT EMPLOYEE CLIMATE ACTION PLAN
Solicitation # 77-27-YE
The City of Portsmouth, Virginia, issued solicitation IFB#77-27-YE to secure a qualified vendor for the Human Resource Management Employee Climate Action Plan. The selected vendor will be responsible for conducting employee climate surveys and providing structured, city-wide departmental action planning support to translate survey findings into measurable organizational improvement strategies. Additionally, the scope of work includes providing third-party workplace investigations for claims related to discrimination, sexual harassment, or workplace harassment. The contract features an initial performance period of two years from the date of award, with three optional one-year renewal periods. The award will be granted on a grand total basis to the lowest responsive and responsible bidder. Bidders must submit their proposals electronically via the eVA portal by November 23, 2026, and must include a bid bond, a W-9 form, and various certifications regarding socioeconomic status and conflict of interest. The contract is subject to the City of Portsmouth Procurement Ordinance and the Virginia Public Procurement Act, with specific requirements for record retention for five years and a standard 30-day payment term. Compliance with federal and state anti-discrimination laws, including the Americans with Disabilities Act and the Virginia Fair Employment Contracting Act, is mandatory.
City of Portsmouth

POSTED

about 24 hours ago

DEADLINE

in 26 days

AI Contract Overview

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This subcontract, issued by the Department of Veterans Affairs through Network Contract Office 19, focuses on Customer Support and Account Management for the VA Salt Lake City account. The primary objective is the provision of a dedicated Customer Service Representative responsible for resolving account issues, delivering necessary training, and coordinating general support services. The work is designated to be performed in Salt Lake City, Utah, under NAICS code 541612. The opportunity was posted on May 30, 2023, with a response deadline of June 6, 2023.

General Info

VA subcontract for customer support and account management services in Salt Lake City.

NAICS

541612 - Human Resources Consulting Services

Place of Performance

Salt Lake City, UT, 84148, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C25923Q0500.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

7630--Online Medical and Science Journals and Periodicals for the VA Salt Lake City Health Care System (VASLCHCS)

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Network Contract Office 19 (36C259)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of a dedicated Customer Service Representative (CSR) to manage the VA Salt Lake City account, resolve issues, deliver training, and coordinate support.

More opportunities from Department Of Veterans Affairs → Network Contract Office 19 (36C259)

Same awarding agency

NAICS: 339112
New
Federal
6695--SURGERY GLOBUS INSTRUMENT SET
Solicitation # 36C25927Q0043
The Oklahoma City Veterans Affairs Health Care System requires one complete Globus Medical instrument set for use in neurology and orthopedic spine surgeries. This comprehensive solution must include all necessary components for functionality, such as cables, connectors, and mounts, and must adhere to stainless-steel standard operating procedures. The instruments must be reusable and specifically designed for spinal procedures in the operating room. The contractor must be an expert in the neuro and ortho spine field and is responsible for replacing any malfunctioning or broken items at no cost to the VA for the first 12 months following purchase, coordinating maintenance with the OKC VAHCS Biomedical Engineering Department. This procurement is identified as a sources sought notice under NAICS code 339112 and is set aside for Service-Disabled Veteran-Owned Small Businesses. Deliveries to the Oklahoma City facility are required Monday through Friday between 07:00 and 16:00. The instrument set consists of 35 specific line items, including various pedicle probes, rod templates, ratcheting handles, driver shafts, and taps. Interested vendors must provide a capability statement, business size information, country of origin, and estimated lead times. There are no security accreditation requirements as the contractor will have no access to patient records or restricted hospital areas, and no VA employee training is required.
Surgical and Medical Instrument Manufacturing

POSTED

about 9 hours ago

DEADLINE

in 9 days
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NAICS: 513210
New
Federal
R604--Mail Tracking Service
Solicitation # 36C25927Q0017
Solicitation 36C25927Q0017 is a firm-fixed price contract set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) to provide a web-based package and mail tracking system for the Department of Veterans Affairs. The primary site of performance is the Rocky Mountain Regional VA Medical Center in Aurora, Colorado, specifically within the KS-100 SCMS Warehouse. The system must be capable of processing approximately 250,000 parcels and will initially support up to 12 users. The contractor is responsible for providing all necessary hardware, including one barcode printer, 12 scanners with integrated signature pads, and one mobile device, as well as all associated consumables and routine replacement parts. The software will operate as a standalone system not connected to the VA network, meaning it should be SaaS permitted and will not require integration with internal VA identity management or directory services. The contract consists of a base period from October 30, 2026, to October 29, 2027, with four subsequent one-year options extending the total potential duration to five years and six months. Quotes are due by 14:00 MT on October 30, 2026. Pricing must be comprehensive, including all initial hardware, installation, and implementation costs within the original quote, though the government accepts a higher base-year price to account for these non-recurring expenses. Technical support is required to align with warehouse operating hours of 6:30 a.m. to 2:30 p.m. Award will be based on a comparative analysis of technical capability, price, and past performance, with a strict requirement that offerors be VetCert verified to be eligible for award.
Software Publishers

POSTED

1 day ago

DEADLINE

in 2 days
View Details
NAICS: 238110
New
Federal
554-27-117 Conduct Concrete and Civil Site Repairs.
Solicitation # 36C25926Q0826
Solicitation 36C25926Q0826 is a 100 percent set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) to perform concrete and civil site repairs at the Rocky Mountain Regional VA Medical Center in Aurora, Colorado. The project, estimated between 100,000 and 250,000 dollars, involves comprehensive drainage remediation, sidewalk leveling, curb repair, and the removal and replacement of concrete sections to address trip hazards and improve snow removal. The scope of work includes 52 specific repair items and requires strict adherence to VA standards, AIA Construction Guidelines, and Joint Commission Environment of Care Standards. Performance must begin within 10 calendar days of award and be completed within 90 calendar days. The government will award the contract based on best value, evaluating offerors on price, past performance on at least two similar projects of 100,000 dollars or more within the last five years, and safety records, including an Experience Modification Rate (EMR) of 1.0 or less. Contractors must provide a Site Specific Safety Plan and ensure a competent person with a 30-hour OSHA card is on-site at all times. Proposals must be submitted via email to Elia L Ruiz Manzo by November 13, 2026, at 10:00 AM MT, and must include a signed SF-1442, a Limitations on Subcontracting certification, and past performance documentation.
Poured Concrete Foundation and Structure Contractors

POSTED

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DEADLINE

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