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This Subcontract opportunity from Arizona was posted on May 28, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support and Help Desk Operations

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity, titled Customer Support and Help Desk Operations, is issued by Phoenix Human Resources in Arizona. The selected provider will be responsible for delivering 24/7 customer support to employees requiring backup care, with a primary focus on managing booking assistance, coordinating with providers, and handling emergency response situations. The solicitation was posted on May 28, 2024, and requires responses by June 18, 2024. Classified under NAICS code 561400, the contract emphasizes the need for continuous operational availability to ensure employees have reliable access to essential care services.

General Info

Agency

Arizona → Phoenix Human Resources

NAICS

561400

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 24-0309.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Employee Backup Care Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyArizona → Phoenix Human Resources
ContactsNo contacts available
OfficeN/A
Organization / Agency
Arizona → Phoenix Human Resources
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 customer support for employees seeking backup care, including booking assistance, provider coordination, and emergency response.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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