Top

Customer Support Package (Help Desk & Remote Assistance)

Active

Federal

Response Deadline08/18/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Commerce NistView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedAug 5

subcontract

Response DeadlineAug 18

Submission deadline

Response Deadline

08/18/2026, 11:00:00 PM UTCin 11 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

AgencyDepartment Of Commerce Nist

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Commerce Nist

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Delivery of 24/7 remote diagnostics, troubleshooting, and help desk support for the 5G system as defined in CLIN 0009.

Similar Contracts

Same NAICS industry code

NAICS: 541519

New

Federal

Integrated Library System (ILS) and Online Catalog Software-as-a-Service (SaaS)

Solicitation # N46804-26-R-13075

The Office of Naval Intelligence is seeking a commercially available, cloud-based Integrated Library System and Online Catalog Software-as-a-Service solution to replace its current SirsiDynix platform, with a requirement for full federal cybersecurity compliance including NIST SP 800-53 controls and preference for FedRAMP Moderate or DoD Impact Level 4/5 hosting environments. The contract calls for a SaaS subscription supporting minimum three concurrent administrator logins, public and staff cataloging workflows, MARC21 and OCLC .dat import capabilities, and SAML 2.0 Single Sign-On integration. The contractor must also deliver a complete legacy data migration of all bibliographic, patron, and transaction records from the existing system within 30 days of order receipt, with the base performance period beginning September 29, 2026, and four optional one-year extensions through September 2031. Proposals must demonstrate technical capability to meet all functional and security requirements, with pricing submitted separately for the base year, each option year, and the one-time data migration service. Award will be made on a best value basis under a trade-off process, with technical capability weighted significantly higher than price; proposals demonstrating superior technical execution, particularly in data migration readiness and security compliance, may be selected even if higher priced. The solicitation is unrestricted and open to full and open competition under FAR Parts 12 and 15, with no small business set-aside. All submissions must be sent electronically to the Contracting Officer by August 13, 2026, at 2:00 PM EST, and must include a detailed technical volume verifying solution capabilities and a clear, itemized price volume covering all deliverables. Performance will be conducted remotely by the contractor, with coordination managed through ONI in Washington, DC.

Office Of Naval Intelligence

POSTED

DEADLINE

DA10--VISN 16 Secure DICOM Image Sharing Solution

Solicitation # 36C25626Q1095

This solicitation seeks commercial items for a Secure DICOM Image Sharing Solution under a total small business set-aside with NAICS code 541519 and a size standard of $38 million, aimed at supporting the Department of Veterans Affairs across multiple medical centers in Louisiana, Mississippi, Arkansas, and Texas. The requirement is evaluated using the comparative evaluation process outlined in FAR Part 12, where quotations will be assessed for the best value to the government without the issuance of a formal written solicitation. The contract includes a twelve-month base period with four additional one-year options exercisable at the government’s discretion, and performance will occur at eight designated VA medical facilities. All proposals must comply with FAR and VAAR clauses in effect through amendments up to May 2026, including essential provisions such as Offeror Representations and Certifications and the standard Commercial Items contract terms. Respondents must submit quotes electronically by August 7, 2026, at 10:00 a.m. Central Time to the Contracting Officer at anthony.marion2@va.gov, with any questions due no later than July 30, 2026, at the same time. Participation is restricted to small businesses as defined by the SBA, and all offers must include the required Commercial Items certifications and documentation as mandated by FAR 52.212-3 and related clauses.

256-NETWORK Contract Office 16 (36C256)

POSTED

DEADLINE

Configuration Management (CM) Lease & Support Services

Health and Human Services Commission

POSTED

DEADLINE

RMS/CAD Ongoing Technical SupportThe contract encompasses ongoing technical support for RMS/CAD systems, covering help desk services, system updates, SLA-driven maintenance, and upgrade management to ensure continuous operational reliability. This subcontract is intended to provide comprehensive post-implementation support with strict performance standards backed by service level agreements, ensuring minimal downtime and high system availability for critical law enforcement and emergency response functions. The work is to be performed in Boston, Massachusetts, with a specific zip code of 02114, and is classified under NAICS code 541519 for other computer-related services. The solicitation was posted on August 7, 2026, with a response deadline of September 4, 2026, at 9:00 PM ET, and is managed by the Executive Office Groups under the Massachusetts state agency. Although no point of contact or set-aside details are provided, the contract type is designated as a subcontract, indicating it may be awarded to a vendor supporting a prime contractor or as part of a broader procurement effort. All technical support activities must align with the state’s operational requirements and be delivered in accordance with the specified performance and response parameters for RMS/CAD system stability and functionality.

ENV - Executive Office Groups

POSTED

DEADLINE

Standard Labor Support (General Technical Services)This contract is for the provision of six labor hours of general technical support, which may include troubleshooting, technical assistance, or administrative tasks related to equipment deployment. It is structured as a subcontract under a Service-Disabled Veteran-Owned Small Business set-aside, specifically designated for SDVOSB firms as defined under FAR 19.14, ensuring priority consideration for businesses owned and controlled by service-disabled veterans. The North American Industry Classification System code 541519 applies, indicating the work falls under other computer-related services. The solicitation was posted on August 6, 2026, with responses due by August 10, 2026, at 4:00 p.m. The performance location is in Tucson, Arizona, with a zip code of 85723-0002. The contracting office is the 262-NETWORK Contract Office 22 under the Department of Veterans Affairs, and all work must be performed in alignment with the requirements and limitations outlined for SDVOSB subcontracting opportunities.

262-NETWORK Contract Office 22 (36C262)

POSTED

DEADLINE

Tier 1–3 Technical Support & Remote Monitoring

POSTED

DEADLINE

Technical Architecture, Integration, and Support Services

Departmental Operations Acquisitions Division I

POSTED

DEADLINE

Section 508 Accessibility Compliance for IT Systems

FDA Office Of Acq Grant Svcs

POSTED

DEADLINE

Training Voucher Management & Redemption ServicesThe contract encompasses the comprehensive administration of SANS Universal Training Vouchers for federal personnel, covering the full lifecycle from issuance and tracking to redemption and validity management. The effort is designed to ensure seamless access to cybersecurity and technical training resources for eligible individuals within the Department of Health and Human Services, specifically serving the Food and Drug Administration, with all activities centered in Rockville, Maryland, at zip code 20852. The provider will be responsible for maintaining accurate records, validating voucher eligibility, monitoring expiration dates, and facilitating secure redemption processes to ensure compliance and accountability. This subcontract, classified under NAICS code 541519, is solicited with a response deadline of August 20, 2026, and was posted on August 6, 2026. The scope requires robust systems for managing voucher distribution, tracking usage patterns, preventing fraud or misuse, and providing reports on redemption status and training outcomes. The service must align with federal procurement standards and support the agency’s mission to enhance the technical capabilities of its workforce through accredited cybersecurity training. The place of performance is fixed in Rockville, and while no point of contact is listed, the contractor is expected to coordinate directly with agency representatives to fulfill operational requirements.

Food And Drug Administration

POSTED

DEADLINE

RAWS ATCALS Fiber Optic & Radio System Replacement

Solicitation # FA440726QRAWS

This contract requires the Engineer-Furnish-Install-and-Test (EFI&T) of a new telecommunications infrastructure at Joint Base Lewis-McChord to replace failing legacy systems, with a strict mandate to integrate TC Communications JumboSwitch equipment to ensure seamless compatibility with existing systems. The scope covers installation of outside plant single-mode fiber optic cables connecting critical facilities including the Air Traffic Control Tower, ILS, GATR, Base Operations, and Weather Stations, along with inside plant interconnects and replacement of radio system channel banks in ten designated buildings. Performance must adhere to federal standards such as UFC 3-580-01, TIA-606-C, TIA-526-7, and MIL-HDBK-411B, with stringent testing requirements including splice loss no greater than 0.3 dB and line loss no more than 3 dB per run, validated through OTDR traces and bidirectional loss measurements. All work must be completed within a fixed 120-day period following award, and deliverables include an installation plan, cable test reports, and electronic as-built drawings compliant with applicable specifications. The solicitation is a Small Business Set Aside under NAICS code 541519, with a Firm-Fixed-Price contract structure and evaluation based on a best value trade-off where past performance is the most heavily weighted factor—exceeding both technical and price considerations in importance. Past performance must demonstrate recent and relevant EFI&T experience with fiber optic installations and enterprise switch integration, evaluated using CPARS and public records. The technical proposal is judged on a binary acceptable/unacceptable scale, and failure to meet technical requirements results in disqualification. Pricing must be fully detailed, with all CDRL costs embedded in the equipment and labor lines. Compliance with security requirements is mandatory, including OPSEC training, unclassified access with mandatory escort, E-Verify verification, submission of a Site Visit Request Letter, and adherence to JBLM regulations including AIE badge issuance and return. Contractors must also comply with prohibitions on covered telecommunications equipment, hexavalent chromium use, and restricted business operations in Iran and Sudan, while ensuring all personnel are trained, identified, and registered with the Emergency Mass Notification System. All submissions must be electronic, formatted into five distinct volumes meeting precise page limits and content requirements, and submitted by the August 14, 2026 deadline to designated Air Force points of contact.

POSTED

DEADLINE

Solicitation # N0042126Q1303

The U.S. Navy, through the Naval Air Warfare Center Air Division, intends to sole source a firm-fixed-price purchase order under Simplified Acquisition Procedures for FY26 RANGE SUPPORT to BAE Systems, as the only authorized manufacturer of the required items. The transaction will be conducted under Federal Acquisition Regulation authority, with no competition anticipated unless another vendor can demonstrate it is an authorized distributor of BAE and capable of maintaining BAE’s warranty. All potential offerors must be currently registered in the System for Award Management prior to submitting any response. This notice is strictly an intent to sole source and not a request for competing offers; any information submitted will be evaluated solely to determine whether competitive procuring is warranted, and the government will not compensate respondents for their submissions. Responses must be sent via email to Annie N. Bohmann at annie.n.bohmann.civ@us.navy.mil no later than August 10, 2026, at 5:00 p.m. The contract action falls under NAICS code 541519, with performance expected in Patuxent River, Maryland, and no set-aside provisions apply.

Naval Air Warfare Center Air Division

POSTED

DEADLINE

Commvault Server Sustainment Hardware

Solicitation # FA330026Q0049

The 42 Contracting Squadron at Maxwell AFB, Alabama, is seeking sustainment support services for its Commvault Cloud HyperScale X Appliance Backup Storage Equipment under solicitation number FA330026Q0049. This requirement is designated as a Small Business Set Aside - Total, meaning full award eligibility is reserved for small businesses, with NAICS code 541519 covering other computer-related services. The solicitation, posted on August 6, 2026, requires responses by August 14, 2026, and is intended to inform the acquisition strategy and determine the appropriate approach for meeting the sustainment needs. The primary point of contact is Spencer Jones, reachable via phone or email, with Jeremy D. Rash serving as the secondary contact. Performance will occur in Montgomery, Alabama, at the same ZIP code as the office location, and all communications and submissions must align with the details provided in the attached Statement of Requirement, though no contract will be awarded as a result of this inquiry.

POSTED

DEADLINE

More opportunities from Department Of Commerce Nist

Same awarding agency

NAICS: 334519

New

Federal

Optical Atomic Clock Systems

Solicitation # NB688000-26-02390

The National Institute of Standards and Technology (NIST), under the Department of Commerce, is soliciting quotes for two Optical Atomic Clock Systems to be deployed in Gaithersburg, Maryland, for integration into an auxiliary timescale. This Request for Quotation, identified by solicitation number NB688000-26-02390, is issued as a combined synopsis and solicitation with a small business set-aside designation, fully reserved for small businesses. The requirement, classified under NAICS code 334519, demands systems capable of precise timekeeping standards to support NIST’s metrology mission. All submissions must reference the solicitation number, and responses are due by August 21, 2026, at 5:00 PM ET. The place of performance is located in Gaithersburg, MD, with the primary point of contact being Angela Hitt, reachable via email or phone for inquiries. The contract is managed by NIST’s Acquisition Management Division, Team E-Boulder, and all communications must be directed through the official channels provided. The system integration must align with NIST’s technical parameters outlined in the accompanying documents, ensuring compatibility and reliability within existing infrastructure. Interested vendors must register in SAM.gov and adhere strictly to submission guidelines, as failure to comply may result in disqualification. The office address and performance location are both in Gaithersburg, Maryland, with a ZIP code of 20899, and the entire process is conducted under the authority of the Department of Commerce.

Other Measuring and Controlling Device Manufacturing

POSTED

DEADLINE

Data Export & Reporting Integration ServicesThe contract titled Data Export & Reporting Integration Services requires the successful bidder to enable and maintain automated systems for downloading and exporting data into Microsoft Excel and other standard file formats, ensuring continuous functionality and reliability. A core focus is maintaining data integrity and consistent formatting across all exported outputs to support accurate analysis and reporting for end users. The work is classified as a subcontract under NAICS code 541511, indicating it involves computer systems design and related services, and is associated with the Department of Commerce NIST, with performance expected to occur at a location with a zip code of 20899. The solicitation was posted on August 6, 2026, and responses are due by August 14, 2026, at 6:00 PM Eastern Time. There is no designated set-aside type, and the contract does not include specific point of contact information, with all procedural details accessible via the provided SAM.gov link.

Custom Computer Programming Services

POSTED

DEADLINE

Technical Support & User Assistance (Tier 1–2 Help Desk)This contract seeks a subcontractor to provide Tier 1 and Tier 2 technical support for users of a government platform operated by the Department of Commerce NIST. The scope includes delivering comprehensive user assistance such as login support, navigation and feature guidance, issue troubleshooting, and effective escalation management for unresolved tickets. Support must be responsive, accurate, and aligned with federal service standards to ensure seamless user experience across all supported platforms and systems. The opportunity is posted under NAICS code 541512 for Computer Systems Design and Related Services, with a response deadline of August 14, 2026. Performance is expected to take place at a location with ZIP code 20899, which corresponds to Gaithersburg, Maryland, where NIST maintains key operations. The contract type is a subcontract, indicating the successful bidder will be contracted under a prime agreement, though the prime entity and specific funding mechanisms are not disclosed. Bidders must be prepared to meet the technical and service requirements without explicit set-aside provisions, and all proposals must be submitted prior to the stated deadline.

Computer Systems Design Services

POSTED

DEADLINE

Secure Cloud Hosting & IT Infrastructure SupportThe contract requires the secure hosting and maintenance of a financial intelligence platform within a government-compliant cloud environment, ensuring continuous uptime, strict access controls, comprehensive audit logging, and robust data protection measures. The work must align with federal security standards to safeguard sensitive information and support the operational integrity of the platform, with all services performed at a designated location in Maryland with a postal code of 20899. This is a subcontract under the NAICS code 518210, classified under the Department of Commerce, specifically NIST, with a response deadline of August 14, 2026, and a posting date of August 6, 2026. The scope focuses exclusively on IT infrastructure support tailored to meet stringent federal compliance requirements, without specified set-aside status or point of contact details provided. All technical and security obligations must be fulfilled in accordance with government mandates for cloud-based financial systems.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

Financial Intelligence Platform Subscription LicensingThe contract seeks firm-fixed-price licensing and subscription access to a commercial financial intelligence platform designed to support financial due diligence, business viability assessments, ownership analysis, and creditworthiness evaluations. The platform will enable the Department of Commerce NIST to conduct robust financial analyses with standardized, reliable data to inform decision-making and ensure the integrity of financial assessments across its programs. The subscription model ensures ongoing access to updated datasets, analytics tools, and platform enhancements without variable cost exposure, aligning with the fixed-price structure that limits financial risk for the government. The opportunity is posted as a subcontract under NAICS code 511210, indicating it pertains to data processing, hosting, and related services, with a response deadline of August 14, 2026, at 6:00 PM. Performance is expected to be delivered to the federal location with a zip code of 20899, which corresponds to the NIST campus in Gaithersburg, Maryland. The solicitation was posted on August 6, 2026, and while no specific point of contact or set-aside details are provided, potential offerors must be prepared to meet federal contracting standards for software licensing and subscription services, including compliance with applicable cybersecurity and data privacy requirements. Access to the full solicitation is available through the SAM.gov link provided.

POSTED

DEADLINE

NIST Boulder Solar Lighting Upper Site Replacement

Solicitation # 1333ND26RNB190033

The National Institute of Standards and Technology (NIST) Boulder Campus is seeking a qualified small business contractor to replace aging solar-powered exterior pole luminaires with new hard-wired LED pole luminaires across selected areas of the campus. The scope of work includes the complete demolition and removal of existing solar lighting systems, design and installation of new pole bases and luminaires, photometric analysis, and structural design of pole bases certified by a licensed Colorado Professional Engineer. The project also requires installation of new electrical circuits drawing power from nearby building panelboards, along with associated trenching, backfilling, and restoration of landscaped and hardscaped areas disturbed during construction. All work must comply with the National Electrical Code, NIST site standards, and stringent safety and security protocols, including coordination of scheduled electrical shutdowns. Equipment labeling and site cleanup are also required components of the project. All proposals must be submitted by August 13, 2026, at 5:00 p.m. to Lauren Lopez and Shawn Borisow at NIST, with a mandatory site visit scheduled for July 21, 2026, at Building 25 in Boulder, Colorado. Interested parties must provide a list of attendees for the site visit by July 17, 2026, and submit any questions no later than July 30, 2026. The solicitation is a total small business set-aside under FAR 19.5, identified by NAICS code 238210 for electrical contractors. The contract is administered by the Department of Commerce, with the primary point of contact located in Gaithersburg, Maryland, though all work performance will occur on the Boulder campus. No contract value is specified, and while key sections such as evaluation factors, special requirements, and inspection criteria are referenced in the metadata, their specific content is not available in the provided documentation.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

NIST Boulder Building 4 Generator and ATS Replacement

Solicitation # 1333ND26RNB190034

The National Institute of Standards and Technology (NIST) at its Boulder Campus is seeking a firm-fixed-price contractor to remove and replace the existing standby emergency generator and Automatic Transfer Switch (ATS) serving Building 4. The contractor must supply all labor, materials, equipment, supervision, and incidentals required to remove the old systems and install a new standby emergency generator capable of operating on both natural gas and diesel fuel, along with a compatible ATS. The scope includes all associated electrical modifications, conduit and wiring installation, testing, commissioning, and documentation, all in strict compliance with the Statement of Work, applicable national codes and standards, and NIST’s own site-specific requirements. The project aims to ensure uninterrupted emergency power supply for critical operations within the building. The solicitation, identified as 1333ND26RNB190034, was posted on July 10, 2026, and is a Total Small Business Set-Aside under NAICS code 238210. A mandatory site visit is scheduled for July 23, 2026, at 1 p.m. in Building 4, following a list of individuals approved for the visit on July 21, 2026. Questions from prospective bidders must be submitted by July 30, 2026, and proposals are due no later than August 12, 2026. The contract will be performed at the Boulder, Colorado location, with primary point of contact Lauren Lopez and secondary contact Travis Zoellner available via email for inquiries. The official solicitation can be accessed through the SAM.gov portal.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

NIST Multiple Coils Replacement RFQ

Solicitation # 1333ND26QNB190351

The National Institute of Standards and Technology under the Department of Commerce is soliciting qualified small businesses to replace cooling and heating coils at its Gaithersburg, Maryland facility under a total small business set-aside. The requirement is identified as NIST Multiple Coils Replacement RFQ with solicitation number 1333ND26QNB190351, posted on July 20, 2026, and responses are due by August 7, 2026, at 5:00 PM. Work is governed by the attached Statement of Work, wage determination MD20260120 dated June 4, 2026, NIST guidelines for contractors, and the Revolutionary FAR Overhaul provisions. A mandatory site visit is scheduled for July 29, 2026, at 10:00 AM, and attendees must notify the contracting officer in advance and submit required information as outlined in the solicitation document. The North American Industry Classification System code is 238220 for HVAC installation, and all proposals must be submitted through the SAM.gov portal. The primary point of contact for inquiries is Brandon Butler, reachable at brandon.butler@nist.gov.

Plumbing, Heating, and Air-Conditioning Contractors

POSTED

DEADLINE

Enterprise Financial and Market Intelligence Platform

Solicitation # 1333ND26QNB2042184

The CHIPS Program Office is seeking a comprehensive financial and market intelligence platform to support its evaluation, monitoring, and analysis functions under the CHIPS and Science Act. The platform must deliver robust, real-time and historical data on company financials, operations, ownership structures, industry trends, and market conditions for both public and private entities, with a specific focus on the semiconductor ecosystem and its global supply chains. It will be used to assess grant and loan applicants, conduct compliance reviews, perform risk assessments and due diligence, and generate actionable industry insights vital to the program’s mission. The selected solution must offer an integrated environment capable of accessing, analyzing, modeling, and reporting on this data, with seamless export capabilities into Microsoft Excel for further analysis and reporting. The contract is issued under solicitation number 1333ND26QNB2042184, with a response deadline of August 14, 2026, and is categorized under NAICS code 513210. The opportunity has no set-aside restrictions and is managed by the National Institute of Standards and Technology within the Department of Commerce, based in Gaithersburg, Maryland. Primary contact for inquiries is Monica Brown, reachable via email and phone provided.

POSTED

DEADLINE

Packaging, Labeling, and Delivery Logistics

General Freight Trucking, Long-Distance, Truckload

POSTED

DEADLINE

Onsite Engineering Integration and Commissioning

POSTED

DEADLINE

Software Subscription and Support

Computer Systems Design Services

POSTED

2 days ago

DEADLINE

in 11 days

View Details