This Solicitation opportunity from Department Of Defense was posted on January 15, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Support Services

Closed

FA441725Q0014Federal

Submission Closed01/21/2025, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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4 days ago

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in 28 days

AI Contract Overview

The contract involves providing comprehensive customer support services for the 1st Special Operations Force Support Squadron and Military Personnel Flight Section at Hurlburt Field, Florida. The contractor will supply all necessary personnel, equipment, supplies, facilities, transportation, and supervision to perform non-personal support services, excluding items designated as government-furnished property. Key responsibilities include managing various personnel programs such as records management, military data systems, identification card issuance, casualty support, family care plans, and shared programs with finance systems like military pay and leave management. Access to secure systems will require a DD Form 254 security classification, and the contract will be a firm fixed-price arrangement under NAICS code 561110, with a size standard of $12.5 million. The solicitation is exclusively available electronically, with a posting date around December 1, 2024, and responses due by November 20, 2024. Only small businesses registered in the System for Award Management (SAM) are eligible to submit proposals, emphasizing the set-aside status for small businesses. Interested parties can obtain further details or assistance through designated contract specialists via email.

General Info

Contract for 1 SOFSS to provide customer support services, small business set-aside.

Agency

Department Of Defense → FA4417 1 Socons

NAICS

561110 - Office Administrative Services

Place of Performance

Hurlburt Field, FL, 32544, USA

Set-Aside

SBA

Documents

Amendment 0001 to Solicitation FA441725Q0014 - Customer Support Services

amendment

High

Customer Support Services PWS - Hurlburt Field

sow

High

FA441725Q0014 - Addendum to FAR 52.212-1 and 52.212-2

rfp

High

FA441725Q0014 Amendment 0002 - Customer Support Services

amendment

High

FA441725Q0014 Amendment 0003 - Customer Support Services

amendment

High

FA441725Q0014 Customer Support Services Pricing Schedule

2 pages · specifications

High

FA441725Q0014 Customer Support Services Q&A

q-and-a

High

FA441725Q0014 Wage Determination - Okaloosa County, FL

wage-determination

High

Solicitation FA441725Q0014 - FY25 Customer Service Support Contract

rfp

High

Attachment 5 - DD Form 254 - Customer Support Service

other

Low

FA441725Q0014 Past Performance Questionnaire

past-performance

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

3 updates

PhaseClosed

PostedNov 5

Presolicitation

Type ChangedDec 12

Presolicitation → Solicitation

Notice updatedDec 30

The notice description changed.

Notice updatedDec 31

The notice description changed.

Notice updatedJan 15

Response deadline changed from Jan 15, 2025 to Jan 21, 2025. The notice description changed. The point of contact changed.

Response DeadlineJan 21

Deadline has passed

Submission Closed

01/21/2025, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA4417 1 Socons

Contacts2 people available

OfficeHURLBURT FIELD, FL, 32544-5810, USA

Organization / AgencyDepartment Of Defense → FA4417 1 Socons

Office AddressHURLBURT FIELD, FL, 32544-5810, USA

Contacts

Nashawna Browne

contact@example.gov

Christina Smith

contact@example.gov

+1 (555) 000-0000

Full Description

The 1st Special Operations Force Support Squadron (1 SOFSS) and Military Personnel Flight Section request contract support for the Customer Support Section for non-personal services. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform customer support services as defined in the attached Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract. The contract issued will be Firm Fixed Price The North American Industry Classification System (NAICS) code is 561110 - Office Administrative Services and the Size Standard is $12,500,000.00. This solicitation is a Total Small Business Set-Aside Offerors must be registered in the System Award Management (SAM) order to be eligible to receive an award from any Government solicitation. Visit the SAM website https://sam.gov/content/home for more information. For additional information or assistance, please contact: SrA Nashawna Browne, Contract Specialist, email: nashawna.browne@us.af.mil AND Ms. Amy Jenkins, Contracting Officer, email: amy.jenkins.4@us.af.mil See attached documents for more information: ***Amendment 01 - The purpose of this amendment is to change the PPQ due date from 20 December 2024 to 15 January 2025. (effective 30 December 2024) ***Amendment 02 - The purpose of this amendment is to: 1. Incorporate government responses to solicitation RFI's. 2. Incorporate revised Attachment 4 - Addendum to FAR 52.212-1 to change the date of request for a DoDSAFE file drop link from 15 January 2025 to 10 January 2025. All other provisions and clauses remain unchanged. (effective 31 December 2024) ***Amendment 03 - The purpose of this amendment is to: 1. Extend proposal due date by six (6) calendar days from 15 January 2025, 2:00 PM CST to 21 January 2025, 2:00 PM CST. 2. Incorporate revised Attachment 4 - Addendum to FAR 52.212-1 to change the date of request for a DoDSAFE file drop link from 10 January 2025 to 21 January 2025, 12:00 PM CST. 3. CO and POC has changed. All other provisions and clauses remain unchanged.