This Government Contract opportunity from Department Of Defense was posted on September 15, 2015. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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D--Interactive Voice Response Service

Awarded

W912MM15P0046Federal

Submission Closed09/15/2015, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517919

International

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2 months ago

DEADLINE

in 10 months

AI Contract Overview

The South Dakota Army National Guard Recruiting and Retention Battalion sought an Interactive Voice Response (IVR) Service to facilitate communication between potential leads and local recruiters. This requirement was issued as a combined synopsis and solicitation for commercial items under solicitation number W912MM15P0046, with the project categorized under NAICS code 517919. The contract was designated as a Total Small Business Set-Aside and managed by the Department of Defense through the USPFO Activity SD ARNG office located in Rapid City, South Dakota. The scope of work included the initial set-up of the IVR system and a base performance period of 12 months, running from November 1, 2015, to October 31, 2016, with provisions for subsequent option years. Proposals were requested by a deadline of September 2015 to ensure the implementation of the call center services. The procurement process was streamlined as a request for quotation, serving as the sole solicitation for the required services.

General Info

Agency

Department Of Defense → W7N0 Uspfo Activity Sd Arng

Contract Value

$17,450

NAICS

517919 - All Other Telecommunications

Place of Performance

USPFO for South Dakota 2823 West Main Street, Rapid City SD 57702-8186 US, SD, USA

Set-Aside

NONE

Awardee

DAKOTA PERFORMANCE SOLUTIONS, INC.

Award Issued Date

09/15/2015, 12:00:00 AM UTC

Documents

W912MM-15-T-0046 IVR Service Solicitation

rfq

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

5 updates

PhaseAwarded

PostedAug 19

Combined Synopsis

Notice updatedAug 20

Notice details unchanged. Attachments may have changed.

Notice updatedAug 24

Notice details unchanged. Attachments may have changed.

Notice updatedAug 27

Response deadline changed from Sep 1, 2015 to Sep 8, 2015. Set-aside removed. The notice description changed. The point of contact changed.

Notice updatedAug 27

The notice title changed. The notice description changed.

Notice updatedSep 3

Notice details unchanged. Attachments may have changed.

AwardedSep 15

Contract was awarded

Submission Closed

09/15/2015, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W7N0 Uspfo Activity Sd Arng

Contacts1 person available

OfficeRAPID CITY, SD, 57702-8170, USA

Organization / AgencyDepartment Of Defense → W7N0 Uspfo Activity Sd Arng

Office AddressRAPID CITY, SD, 57702-8170, USA

Contacts

Amanda J. Galdo

contact@example.gov

+1 (555) 000-0000

Full Description

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The South Dakota Army National Guard's Recruiting and Retention Battalion is in need of an Interactive Voice Response (IVR) System to assist potential leads in reaching local Recruiters.