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D--Maintenance and Support for Call Center Site

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W91QUZ12P0064Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The US Army Contracting Command, National Capital Region plans to award a sole source contract to Aspect Software for annual renewal maintenance supporting the Army Benefits Call Center located at Fort Riley, Kansas. Aspect Software currently provides installation and maintenance of the call center’s computer hardware and software. This procurement will be conducted under the authority of FAR 13.106-1(b), and no competitive quotes or solicitations will be requested, with phone inquiries not being accepted. Interested parties may express interest and submit capabilities statements by the specified deadline, but the government reserves the sole discretion to proceed without competition. The contract titled "Maintenance and Support for Call Center Site," identified by solicitation number W91QUZ12P0064, falls under the NAICS code 541511 and is managed through the Department of Defense’s W6QK Adap Support Office in Fort Belvoir, Virginia. The contracting point of contact is Contract Specialist Nneka Iwelu, who can be reached via email. This contract supports ongoing operational capability for the Army Civilian Information Services Division, G1, ensuring continuity of service at the Army Benefits Call Center through software maintenance and support.

General Info

Sole source contract awarded to Aspect Software for annual call center maintenance at Fort Riley.

Agency

Department Of Defense → W6QK Adap Spt Office

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Set-Aside

NONE

Documents

No documents available

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Timeline

PostedSep 6

special-notice

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Organization & Contact Information

AgencyDepartment Of Defense → W6QK Adap Spt Office

ContactsNo contacts available

OfficeFORT BELVOIR, VA, 22060-5116, USA

Organization / AgencyDepartment Of Defense → W6QK Adap Spt Office

Office AddressFORT BELVOIR, VA, 22060-5116, USA

ContactsNo contact information available

Full Description

Notice of Intent to Award a Sole Source Contract to Aspect Software The US Army Contracting Command, National Capital Region (ACC-NCR) intends to award a sole source procurement to Aspect Software under the authority of FAR 13.106-1(b); on behalf of the Army Civilian Information Services Division, G1. This requirement is for an annual renewal maintenance in support of the Army Benefits Call Center (ABC-C) located in Ft. Riley, Kansas. Aspect Software installed the computer hardware and provides the maintenance of software. This notice of intent to award a sole source contract is not a request for competitive quotes. There will be no solicitation for competitive quotes. Phone calls will not be accepted. The point of contact for this action is Contract Specialist, Nneka Iwelu who can be reached at contact@example.gov. Interested parties may express their interest and provide a capabilities statement NLT 11 September 2012 by 4:00pm EST. A determination not to compete this proposed contract upon responses to this notice is solely within the discretion of the Government.

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