D -- Maintenance Support for Alarm Receivers
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The Federal Protective Service (FPS) plans to award a sole source contract to Digital Security Controls (DSC) for maintenance support of the Sur-Gard MLR-2000 alarm receivers. This contract, authorized under specific Federal Acquisition Regulations, will require DSC to provide continuous 24/7 maintenance support for all hardware components, operating system software, and firmware integral to the MLR-2000 units. The contractor must demonstrate the capability to respond rapidly to any system failures, with repair or return-to-service actions starting within 30 minutes of notification and full service restoration within four hours from the beginning of recovery efforts. The solicitation, posted in November 2006 by the Department of Homeland Security’s FPS East CCG Division 1 Acquisition Division in Philadelphia, is issued as a notice of intent rather than a request for competitive proposals. Although the government intends to negotiate directly with DSC, it will consider expressions of interest within five business days of the notice. Interested parties must demonstrate their ability to meet the stringent response and repair time requirements. Contact persons are provided for submitting interest or questions regarding the contract.
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