D--S8710 Maintenance 24/7 full coverage
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The Mission and Installation Contracting Command (MICC) at Fort Bragg, North Carolina, plans to award a firm-fixed price contract on a sole-source basis to Avaya Federal Solutions, Inc. for maintenance, services, and supplies related to communications systems throughout the Army Medical Center and associated facilities. The contract covers support for the Avaya S8710 communication system, which has been in place for over five years, including the A and B servers, network switches, and messaging servers. Avaya’s system includes a proprietary design for alarm and test notifications, as well as remote repair services that are uniquely available through Avaya. The contractor will provide 24/7 technical support, hardware replacement within 24 hours, troubleshooting, and maintenance to ensure the system operates at factory specifications using certified Avaya parts exclusively. The contract period runs from June 2009 through August 2009 and will be acquired under Simplified Acquisition Procedures following FAR 13.106, with a small business size standard set at $25 million under NAICS code 517919. While this is a sole-source award, other companies with the capability to meet the requirements may submit written qualifications within five days of the notice’s publication. The government will evaluate any responses but reserves the right to proceed with sole-source negotiations if no competitive offers are received. Communication with the contracting office must be conducted in writing by the specified deadline, with contact personnel listed for further inquiries.
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