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This Government Contract opportunity from Utah was posted on June 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Data Intake, Analysis, and Workload Modeling

Closed
State & Local

Contract Overview

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This subcontract focuses on the collection, cleaning, and analysis of Public Safety Answering Point (PSAP) data, specifically targeting call volume, staffing levels, and response times. The goal is to utilize this data to develop and refine statistical workload and resource allocation models that will aid in improving operational efficiency. The contract is identified under the NAICS code 541620, which relates to environmental consulting services, indicating a specialized analytical approach. Issued by the state of Utah, the solicitation was posted on June 17, 2026, with a response deadline of June 26, 2026. While key organizational and geographic details are not specified, interested parties are directed to the Utah procurement platform for further information. This opportunity is positioned as a subcontract, emphasizing collaboration with a primary contractor to fulfill the analytical requirements outlined.

General Info

Subcontract for analyzing PSAP data to improve workload and resource allocation models in Utah.

Agency

NAICS

541620 - Environmental Consulting ServicesView NAICS

Place of Performance

UT, USA

Set-Aside

NONE

Documents

This scope was carved out of GJ26-168.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

GJ26-168 UCA PSAP and Dispatch Center Console Allocation Study

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyUtah
ContactsNo contacts available
OfficeN/A
Organization / Agency
Utah
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Collect, clean, and analyze PSAP data including call volume, staffing, and response times to inform statistical workload and allocation models.

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NAICS: 518210
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Davis County, Utah, is seeking a vendor to replace its current on-premises Avaya phone system with a comprehensive cloud-based solution for approximately 1,200 users by May 1, 2027. The required system must support a mix of on-premises and remote users and include unified communications capabilities such as IP telephony, SIP trunking, hosted IP PBX, voice and video conferencing, instant messaging, network fax services, and SMS texting. Key technical requirements include remote worker applications for mobile and desktop, advanced vectoring for ring groups and queues, spoofing protection, spam filtering, and API integrations for custom applications. Vendors must also provide a compatibility analysis and replacement recommendations for existing Avaya J179 SIP phones. The procurement process utilizes a two-tier evaluation where vendors must achieve a minimum technical score of 80% to proceed to the cost evaluation. Technical scoring heavily weights the implementation approach and schedule at 50%, followed by client references and customer support capabilities. Proposals are due by September 14, 2026, and must include specific certifications regarding debarment and the boycott of the State of Israel, as well as registration with the Utah Department of Commerce. Awarded vendors must maintain significant insurance coverages, including 1 million dollars for commercial general liability and automobile liability, and must strictly adhere to Utah's Government Data Privacy Act regarding the handling of personal data.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

16 days ago

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