Data Ray Managed Services Agreement Administration

The contract involves the administration and ongoing management of the Data Ray Managed Services Agreement, focusing on Service Level Agreement (SLA) oversight, contract renewals, and facilitation of communication between Indian Health Services (IHS) and Data Ray. Responsibilities include ensuring timely resolution of system-related issues and coordinating necessary system updates to maintain optimal service performance. This subcontract is set aside specifically for Indian Economic Enterprises under the Department of Interior and Indian Health Services, reflecting targeted support for those entities. The contract is associated with the Great Plains Area Indian Health Service within the Department of Health and Human Services and applies to services performed in Belcourt, with the relevant NAICS code 541512 indicating an emphasis on computer system design services. The solicitation was posted on June 10, 2026, with a response deadline of June 25, 2026, allowing interested parties approximately two weeks to submit proposals. This administration role is vital to maintaining the smooth operation and contractual compliance of the managed services agreement.