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Device Refurbishment and Quality Assurance Services

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State & Local

Contract Overview

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The Device Refurbishment and Quality Assurance Services subcontract involves performing technical testing and refurbishment of returned telecommunications and assistive technology devices for prime contractors on California Public Utilities Commission projects. The service provider is responsible for executing RMA testing and quality control checks using specialized electronics testing equipment to ensure all devices meet CPUC-approved standards for reuse. Key deliverables include the provision of refurbished devices and detailed RMA testing activity reports. This opportunity is categorized under NAICS code 811212 and was posted on March 6, 2026, with a response deadline of November 2, 2026.

General Info

Subcontract for refurbishing and testing telecommunications devices for California Public Utilities Commission projects.

Documents

This scope was carved out of 23NS0710.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 23NS0710 CAC Equipment Processing Center (EPC)

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Organization & Contact Information

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AgencyCalifornia → Public Utilities Commission
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical testing and refurbishment of returned telecommunications and assistive technology devices for prime contractors on CPUC projects. Executes RMA testing and quality control checks to ensure devices are fit for reuse per CPUC-approved standards. Uses specialized electronics testing equipment. Delivers refurbished devices and RMA testing activity reports.

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Same NAICS industry code

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NAICS: 561910
SLED
RFP 23NS0710 CAC Equipment Processing Center (EPC)
Solicitation # 23NS0710
RFP 23NS0710 is a solicitation issued by the California Public Utilities Commission (CPUC) to secure equipment processing services for the California Connect (CAC) program. The scope of work encompasses two primary operational areas: Contact Center management and Warehouse and Inventory Management. The selected contractor will be responsible for call center operations, inventory control, system integration support, and comprehensive logistics, including receiving, testing, cleaning, kitting, repackaging, and restocking equipment. The contract is structured around fixed monthly rates and includes a base term with up to three optional 12-month extensions. All contact center operations must be conducted from a centralized, physical facility located within California, and the contractor must adhere to strict security, accessibility, and quality standards, including compliance with ADA and Section 508 requirements. Proposals must be submitted via the Cal eProcure portal, with a final response deadline of November 2, 2026. Interested vendors are encouraged to provide pre-solicitation feedback using the provided template by March 30, 2026. Bidders are required to complete a detailed Cost Workbook (Exhibit D) using specific formatting instructions, entering values only in designated green cells. The contract utilizes a rigorous deliverable management process involving Deliverable Expectation Documents (DED) and Deliverable Acceptance Documents (DAD) to ensure all project management, reporting, and operational tasks meet CPUC quality standards. Additionally, the contractor must manage all packaging, labeling, and bar-coding requirements, ensuring full traceability of assets through their Warehouse Management System.
Packaging and Labeling Services

POSTED

8 months ago

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in 7 days
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