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Device Refurbishment and Quality Assurance Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Device Refurbishment and Quality Assurance Services subcontract involves performing technical testing and refurbishment of returned telecommunications and assistive technology devices for prime contractors on California Public Utilities Commission projects. The service provider is responsible for executing RMA testing and quality control checks using specialized electronics testing equipment to ensure all devices meet CPUC-approved standards for reuse. Key deliverables include the provision of refurbished devices and detailed RMA testing activity reports. This opportunity is categorized under NAICS code 811212 and was posted on March 6, 2026, with a response deadline of November 2, 2026.

General Info

Subcontract for refurbishing and testing telecommunications devices for California Public Utilities Commission projects.

Agency

California → Public Utilities CommissionView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 23NS0710.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 23NS0710 CAC Equipment Processing Center (EPC)

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Timeline

Posted

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Response Deadline

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Organization & Contact Information

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AgencyCalifornia → Public Utilities Commission
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Public Utilities Commission
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical testing and refurbishment of returned telecommunications and assistive technology devices for prime contractors on CPUC projects. Executes RMA testing and quality control checks to ensure devices are fit for reuse per CPUC-approved standards. Uses specialized electronics testing equipment. Delivers refurbished devices and RMA testing activity reports.

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Same NAICS industry code

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Same awarding agency

NAICS: 561910
SLED
RFP 23NS0710 CAC Equipment Processing Center (EPC)
Solicitation # 23NS0710
The California Public Utilities Commission (CPUC) is soliciting proposals under RFP 23NS0710 to establish an Equipment Processing Center (EPC) to support California Connect (CAC) program devices. The selected contractor will manage two primary work packages: Contact Center Operations, providing customer support and performance tracking, and Warehouse and Inventory Management, overseeing the storage, shipping, and tracking of devices. The scope specifically excludes ERP platform management, which is handled under a separate contract. The contract is based on fixed monthly rates with a base contract ceiling of 9.6 million dollars, and a total potential value of up to 25 million dollars including three optional one-year extensions and a 400,000 dollar allowance for unanticipated tasks. Operational requirements include maintaining a physical call center facility within California and a secure warehouse with approximately 2,250 square feet of RMA and testing area, as well as a dock-high receiving area. The contractor must adhere to strict cybersecurity standards, including NIST 800-53 controls and 256-bit AES encryption. Key personnel must be fully dedicated to the contract and subject to CPUC approval. Financial administration requires detailed invoicing through the eVAQ portal, with payments tied to the Cost Workbook and Deliverables and Milestones Table. The CPUC serves as the sole judge of work acceptability, utilizing Deliverable Expectation Documents (DED) and Deliverable Acceptance Documents (DAD) for formal approval. Compliance with California DVBE and Small Business reporting is mandatory.
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POSTED

6 months ago

DEADLINE

in about 2 months
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