DHS / Consumer Surveys

This contract involves conducting comprehensive consumer surveys within Minnesota's nursing homes and assisted living facilities, as well as executing National Core Indicator surveys targeting older adults and individuals with disabilities receiving home and community-based services. Managed by the Minnesota Department of Human Services, the initiative aims to gather critical data to evaluate and improve the quality of care and services provided in these settings. The contract is valued between $500,000 and $2,000,000, with an estimated total of over four million dollars allocated across three key components: the Nursing Home Report Card, the Assisted Living Report Card, and the National Core Indicators Initiative. The work is scheduled to commence in early January 2026 and extend through June 2027, with provisions for up to four annual extensions, potentially spanning five years. The procurement process is highly structured, with proposals due by early November 2025 via the SWIFT system, and detailed requirements outlined in multiple RFP documents. Bidders must be registered as vendors or suppliers and submit bids in US dollars. The solicitation emphasizes the importance of diversity and inclusion in the selection process. The contract aims to provide valuable insights into the quality of elder care services, supporting state efforts to enhance transparency, accountability, and service delivery in Minnesota’s long-term care system. The project involves collaboration with qualified vendors capable of executing rigorous survey methodologies and delivering actionable data to inform policy and improve resident outcomes.