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This Solicitation opportunity from Arizona was posted on September 17, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Digital Incentives & Rewards Program

Closed
PH RFP 250028State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Maricopa County Department of Public Health’s South Phoenix Healthy Start Program is seeking proposals from qualified vendors to develop an online platform that administers a rewards program for program participants. The platform should facilitate the delivery of digital incentives and merchandise through an online marketplace, with options for delivery via email or U.S. mail. It must support customizable incentives such as gift cards, baby supplies, and books, and feature advanced segmentation capabilities to personalize rewards based on participant demographics and behaviors. The platform should seamlessly integrate with existing data sources, allow for quick adjustments and A/B testing to enhance engagement, and include comprehensive analytics and reporting tools to assess program effectiveness and support continuous improvement. The contract is intended to span two years, beginning December 1, 2024, and ending November 30, 2026, with potential extensions if additional funding becomes available and performance remains satisfactory. Bids must be submitted exclusively through PeriscopeS2G by October 14, 2024, with all relevant forms reviewed beforehand. The county reserves the right to award the contract in whole or in part to one or multiple vendors at its discretion. Communication regarding the solicitation must be conducted through the designated platform, and vendors eligible for the Maricopa County Small & Local Certification are encouraged to submit their attestations along with their bids.

General Info

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyArizona → Maricopa County
ContactsNo contacts available
OfficeN/A
Organization / AgencyArizona → Maricopa County
Office AddressN/A
ContactsNo contact information available

Full Description

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Maricopa County Department of Public Health’s (MCDPH) South Phoenix Healthy Start (SPHS) Program is soliciting proposals from qualified vendors for an online platform to administer a rewards program that can deliver digital incentives and other types of merchandise through an online “marketplace.” It is our desire that rewards can be delivered both digitally and via U.S. mail to qualified participants. This automated platform will be used as a Learn to Earn incentive program for South Phoenix Healthy Start program participants. Incentives must be customizable to includes gift cards, baby items/supplies, baby/child books, or other related items.   The platform should support and target personalization through advanced segmentation capabilities allowing for tailored incentives based on participant demographics, behaviors, and performance. It should integrate with various existing data sources to seamlessly provide users with a quality experience. The platform should also be capable of quick routine adjustments and A/B testing to optimize engagement and outcomes. In addition, it should offer comprehensive analytics and reporting tools to evaluate the effectiveness of the program as well as include a continuous improvement component.   It is our intent to award an initial 2-year contract beginning December 1, 2024, through November 30, 2026. If additional funds become available, any award resulting from this solicitation may be amended and/or extended based on the need for continuous services as well as satisfactory Contractor performance. Any additional deliverables or changes to the scope of work and/or compensation amounts, shall be subject to negotiation and approved by all parties.   BID SUBMISSION:
Vendor Bids must be submitted through
PeriscopeS2G only. Vendors must view or download all attached forms prior to submitting bids.
MOUNTAIN STANDARD TIME: Times listed for pre-bid meetings, Q and A, and Bid Close are in Mountain Standard Time.
EVALUATION AND AWARD:
Award is made at the sole discretion of the solicitation issuing Department.  Maricopa County reserves the right to award in full or in part to a single vendor or multiple vendors.
COMMUNICATION:
All questions must be submitted through
PeriscopeS2G ONLY by the date and time listed in the bid.
Maricopa County Small & Local Certification:  
If you are eligible for the MCSL Certification and have not submitted your MCSL Attestation Form and supporting documents, please submit these with your response. You will only be required to do this one time. 
 

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