This Solicitation opportunity from North Carolina was posted on July 18, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Disaster Case Management Services for All Hazard Disaster Survivors - Three Year Contract

Closed

Doc1587901118State & Local

Submission Closed08/11/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561110

New

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Request for Quotations- KG0-FY17- LIHEAP Temporary Support Staff- DCSS Vendors

Solicitation # Doc852613

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Solicitation # 77250

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2 days ago

DEADLINE

in 11 months

AI Contract Overview

The contract involves a three-year, agency-specific agreement between the North Carolina Department of Public Safety and selected providers to deliver disaster case management (DCM) services for all-hazard disaster survivors across North Carolina. The scope emphasizes coordinated support, needs assessment, recovery planning, and resource linkage for disaster-affected individuals, with staffing estimates including case managers, supervisors, and support personnel. The procurement process is structured as a best value award, considering technical merit, vendor experience, past performance, and total cost, with evaluation conducted through a ranking and consensus approach. The solicitation, posted on July 18, 2025, with an August 11, 2025 deadline, requires comprehensive proposals submitted electronically via the Ariba Sourcing Tool, including detailed pricing, vendor certifications, HUB participation information, references, and certifications related to financial stability and lobbying restrictions. The contractual provisions do not specify packaging, preservation, or marking requirements, reflecting the service-oriented nature of the work. Instead, emphasis is placed on performance standards, inspection, and acceptance by the State, with NCEM and FEMA responsible for ongoing monitoring, site visits, and quality assurance. Deliverables are deemed complete upon approval by the Contract Administrator, with invoices payable only after successful inspection and acceptance. The contract mandates strict compliance with federal and state regulations, including background checks, personnel substitution approval, and conflict of interest certifications. Special clauses include key personnel substitution procedures, confidentiality during evaluation, transition assistance obligations, and restrictions on external communications. Vendors are also required to complete various certifications and disclosures, such as HUB participation, financial stability, and lobbying activity, with no explicit mention of unique entity identifiers like CAGE or DUNS in the available documentation. Overall, the contract emphasizes a comprehensive, compliant, and performance-driven approach to disaster case management, with detailed administrative, certification, and evaluation procedures to ensure effective service delivery over the contract term.

General Info

Agency

North Carolina Department of Public Safety

NAICS

561110 - Office Administrative Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

19-RFP-1587901118-PTW Disaster Case Management Services

rfp

High

AI Contract Breakdown

Uniform Contract Format

IContract Clauses

Timeline

PhaseClosed

PostedJul 18

Solicitation

Response DeadlineAug 11

Deadline has passed

Submission Closed

08/11/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNorth Carolina Department of Public Safety

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina Department of Public Safety

Office AddressN/A

ContactsNo contact information available

Full Description

NCDPS and NCEM seeks a three (3) year agency specific term contract for providers of disaster case management (DCM) services for All Hazard Disaster survivors. Quantities referenced in this document represent the best available estimates of the State’s requirements. Each daily need and All-Hazard responses requirement is unique. Therefore, nothing in this document shall be construed to prevent the State, when necessary, from obtaining additional rentals from non-contracted sources, nor shall it be construed to require the State to rent quantities of generators beyond its actual requirements.