DTTC and Surrounding Area Cleaning Services

The Metropolitan Transit Authority of Harris County (METRO) is soliciting proposals for comprehensive cleaning services to maintain the exterior and surrounding areas of the Downtown Transit Center and the METRO Administrative Office Building in Houston, Texas. The scope of work includes daily sanitation of transit platforms, restrooms, bus lanes, sidewalks, and parking lots, with specific tasks such as trash removal, graffiti and gum remediation, pressure washing, and high-touch surface disinfection. Services must be performed seven days a week between 6:00 a.m. and 10:00 p.m. in compliance with OSHA 1910 regulations, the Federal Clean Water Act, and City of Houston wash water guidelines. The contract spans an initial two-year period with three optional one-year extensions, contingent upon funding. Proposals are due by October 22, 2025, and must be submitted as separate technical and pricing volumes via the EUNA Bonfire portal and in hardcopy. Award selection is based on a best-value trade-off evaluation, prioritizing project management (35 points), firm qualifications (30 points), and personnel experience (20 points), alongside price (10 points) and small business participation (5 points). A 35% Small Business Enterprise (SBE) participation goal is mandatory; failure to commit to this goal renders a proposal non-responsive. Contractors are required to maintain a minimum 90% monthly completion rate and a maximum 3% deficiency rate to meet acceptance standards. Additionally, the contractor must utilize the Facility Maintenance Operation (FMO) Web App for submitting cleaning entries and photo documentation.