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Eaton UPS Maintenance
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The Air Force Research Laboratory Information Directorate at the Rome Research Site in New York is preparing to award a sole-source maintenance contract to Eaton Corporation for comprehensive service and support of its critical Uninterruptible Power Supply (UPS) systems. The contract will cover seven distinct UPS units, including models 93PM and 9390-120/100, with a total of 408 battery units, all requiring ongoing maintenance under the Eaton Flex Service Plan. The scope includes three years of coverage for parts, labor, and expenses related to UPS electronics, with 7x24x365 operational availability, a maximum eight-hour response time, and access to a 24/7 technical support and dispatch center. Annual preventive maintenance includes one visit per year for UPS electronics during standard business hours and one visit per year for battery maintenance. The contract will initially cover a base year with two optional one-year extensions. The Government has determined that Eaton is the only qualified provider due to its exclusive ownership of the proprietary diagnostics, software, and design of these UPS systems. Unauthorized service by any third party would void warranties and risk critical operational integrity. The UPS systems are essential for sustaining classified computing, secure communications, and multi-domain mission infrastructure that demands uninterrupted power to prevent data loss or service disruption. While this notice is not a solicitation and no competitive bids are being sought, responsible sources may submit capability statements by the deadline of July 16, 2026, to demonstrate potential competitive advantage; however, the decision to proceed as a sole source remains at the Government’s sole discretion. The anticipated award date is on or before July 27, 2026, and a Justification for Other Than Full and Open Competition will accompany the final award. All inquiries must be directed to Tabitha Haggart at Tabitha.Haggart@us.af.mil.
General Info
Agency
NAICS
Place of Performance
Rome, NY, 13441, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
This is a Notice of Proposed Contract Action under RFO Part 12 Acquisition of Commercial Products and Commercial Services. This notice is for information only; a solicitation will not be issued. THIS IS NOT A REQUEST FOR QUOTATION. No contract will be awarded on the basis of offers received in response to this notice. The associated North American Industry Classification System (NAICS) code is 811310 with a small business size standard of $12,500,000.00 in annual receipts.
AFRL requires all personnel, labor, equipment, tools, parts, materials, technical data, supervision, and other items and services necessary to provide maintenance and support of the Eaton UPS’ to the Air Force Research Laboratory Information Directorate at the Rome Research Site (RRS), Rome, New York. The anticipated contract will include a base year, with two one-year options.
The contract will provide the Eaton Flex Service Plan for :
Product
UPS Model
Serial Number
Battery Model
Qty
SSO-1-Eaton
93PM
EL144UXX08
PWHR12390W4FR
72
SSO-2-Eaton
93PM
EL072UXX03
PWHR12390W4FR
72
DHRF UPS 1
9390-120/100
EC116CBA02
12HX505-FR
40
DHRF UPS 2
9390-120/100
EC116CBA06
12HX505-FR
40
BC-Eaton
9390-160
ED512CBB13
PWHR12540W4FR
40
BC-Eaton
9390-160
EB161CBA07
PWHR12500W4FR
40
ECF-Eaton
93PM-400
EP442UXX02
PWHR12540W4FR
160
- Three Years Parts, Labor, Expenses for The UPS Electronics
- 7x24 Coverage, 7 days per week, 24 hours per day, 365 days per year
- (1) UPS Preventive Maintenance (5 x 8) per R-2 per year
- (1) Battery Preventive Maintenance Visit (5x8) per R-5 per year
- Eight (8) Hours [Maximum] Response Time
- 7 x 24 Technical Support & Dispatch Center
- Service Priority
The Government intends to negotiate a sole source contract with:
Eaton Corporation
8609 Six Forks RD
Raleigh, North Carolina 27615-2966
The Government has determined that no other source has commercial offerings that can meet this requirement. The Information Directorate has ongoing classified computing, secure telephone, video-teleconferencing equipment, and secure networks in support of multi-domain environments that require continuous UPS services. These services must be maintained 24/7 due to critical communication requirements with USAF, Agencies, and other mission partners. The UPS system is the primary power supply backup platform. In order to prevent an interruption in services or loss of data related to the support being provided by this facility, procurement of a support maintenance contract covering hardware and software for this UPS is necessary in the event of a failure event related to the UPS system.
Eaton is the manufacturer of the UPS system and has confirmed that they do not authorize any other service provider. Eaton’s products are constructed and designed by their employees to be worked on by their employees. All diagnostics and software adjustments are proprietary, should non-Eaton employed/certified technicians do any work on the UPS, any warranties would be void.
This is a notice of proposed contract action and not a request for competitive proposals; however, all responsible sources may submit a capability statement or proposal, which shall be considered by the agency. All inquiries should be sent by email to Tabitha.Haggart@us.af.mil. Responses must be submitted by the date/time listed on the notice. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government in future procurements.
Responses received will be evaluated; however a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. The Government anticipates an award date on or before 27 July 2026.
A Sole Source Justification will be attached to the subsequent Notice of Award in accordance with applicable regulation.
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