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EBT Card Issuance and PIN Management Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for EBT Card Issuance and PIN Management Services supports the Delaware Department of Health and Social Services by providing the supply and management of physical and digital credentials for prime contractors. The scope of work involves the issuance and maintenance of EBT cards and Personal Identification Numbers through the use of secure card printing, embossing equipment, and secure PIN generation systems. The contractor is required to adhere to strict regulatory standards, including HIPAA/HITECH compliance via a Business Associate Agreement and the Privacy Act of 1974. This engagement focuses on the secure delivery of physical EBT cards and associated PINs, with a response deadline set for February 9, 2027.

General Info

Subcontract for secure EBT card issuance and PIN management for Delaware DHSS.

Documents

This scope was carved out of HSS-27-008.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

WIC Electronic Benefit Transfer EBT Transaction Processing Services

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Organization & Contact Information

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AgencyDelaware → Department of Health & Social Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and manages physical and digital credentials for prime contractors on State of Delaware Department of Health and Social Services projects. Issues and maintains EBT cards and Personal Identification Numbers (PINs) using secure card printing/embossing equipment and secure PIN generation systems. Requires HIPAA/HITECH compliance via a Business Associate Agreement and Privacy Act of 1974 compliance. Delivers physical EBT cards and secure PINs.

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Same awarding agency

NAICS: 522320
SLED
WIC Electronic Benefit Transfer EBT Transaction Processing Services
Solicitation # HSS-27-008
The State of Delaware Department of Health and Social Services is soliciting professional services for WIC Electronic Benefit Transfer (EBT) Transaction Processing Services under solicitation HSS-27-008. The selected contractor will be responsible for EBT card production and distribution, system security, data encryption, and interfacing with the WIC-on-the-WEB (WOW) management information system. Key technical requirements include the use of triple Data Encryption Standard (DES) for PIN encryption and adherence to FNS standards and federal WIC confidentiality regulations. The contract includes provisions for both wired and wireless point-of-sale equipment and an optional requirement for online WIC purchasing support. Performance is measured by a strict accuracy standard allowing no more than two inaccurate transactions per 10,000 processed. The contract will be awarded to the vendor whose proposal is deemed most advantageous to the State, rather than simply the lowest bidder. Requirements for offerors include active SAM registration with a Unique Entity Identifier, proof of insurance, and potential security clearances from the Delaware Department of Safety and Homeland Security. The agreement is subject to federal regulations, including the Drug-Free Workplace Act and the Americans with Disabilities Act, as well as IRS Publication 1075 for the handling of Federal Tax Information. Proposals must be submitted electronically via the Euna Procurement portal by February 9, 2027, and must include a price proposal, non-collusion agreement, and business references.
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