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eLearning Technical Support Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Defense → FA8051 772 Ess PkdView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of FA895126Q4012.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Total Force eLearning

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8051 772 Ess Pkd
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → FA8051 772 Ess Pkd
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs user support and technical troubleshooting for the eLearning platform and courses for prime contractors on USAF Total Force eLearning projects. Operates a help desk for platform issues and maintains a knowledge base for self-service support. Utilizes help desk ticketing systems and knowledge base software. Delivers ongoing technical support and a maintained knowledge base.

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