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Ellucian Banner ERP Managed Services

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State & Local

Contract Overview

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The Ellucian Banner ERP Managed Services subcontract involves providing comprehensive functional and technical support for Ellucian Banner modules to assist prime contractors on projects for Grambling State University. The scope of work includes the administration of Banner Administrative Pages, Application Navigator, Self-Service Banner 9, and Degree Works. Additionally, the provider is responsible for conducting technical assessments, identifying gaps, and managing migration planning to ensure the university is ready for Ellucian SaaS implementation. The contractor must strictly adhere to the security and change management policies established by Grambling State University while delivering regular reports on functional system availability and SaaS readiness. This engagement falls under NAICS code 541512 and is managed through the state of Louisiana. The solicitation period is open from October 9, 2026, with a response deadline of November 10, 2026.

General Info

Subcontract for Ellucian Banner support and SaaS readiness at Grambling State University.

Documents

This scope was carved out of 50018-270007.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IT Managed Serivices Deadline to submit questions October 20, 2026

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Organization & Contact Information

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AgencyLouisiana → Grambling State University
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs functional and technical support for Ellucian Banner modules for prime contractors on Grambling State University projects. Administers Banner Administrative Pages, Application Navigator, Self-Service Banner 9 (SSB9), and Degree Works. Conducts technical assessments, gap identification, and migration planning for Ellucian SaaS readiness. Adheres to GSU security and change management policies. Delivers functional system availability and SaaS readiness reports.

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Grambling State University is soliciting proposals for IT Managed Services under solicitation number 50018-270007 to provide comprehensive functional and technical support for Ellucian Banner modules, including Student Services, Finance, HR, Financial Aid, and the Registrar. The scope of work encompasses 24x7x365 monitoring of critical applications, database administration, and support for Banner Administrative Pages, Application Navigator, Self-Service Banner 9, and Degree Works. Additionally, the contractor must provide two dedicated Programmer Analysts for SQL development and automation, and support the university's Ellucian SaaS readiness through technical assessments and migration planning. Performance will be measured against strict Service Level Agreements, including a 99.9% monthly uptime requirement for critical enterprise systems. The initial contract term has a maximum budget of 462,000 dollars and may be extended for up to 48 months, with a total maximum duration of 60 months. Proposals are due by November 10, 2026, with a question submission deadline of October 20, 2026. Award decisions will be based on the most advantageous proposal, requiring a minimum technical score of 50 percent to proceed to financial evaluation. Key personnel requirements include a Virtual Chief Information Security Officer and an IT Advisor, both requiring at least seven years of IT strategy and governance experience. Contractors must maintain specific insurance coverages, including Commercial General Liability of 1 million dollars per occurrence and 2 million dollars aggregate.
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