Emergency and On-Call Support Coordination

The contract entails the provision of round-the-clock emergency contact and response services to manage critical service disruptions including bus breakdowns and meal delivery failures, ensuring timely intervention and resolution. This support requires active coordination with the prime contractor and designated government representatives to maintain seamless operational continuity under urgent conditions. The scope demands immediate availability and reliable communication protocols to address incidents at any hour, with a focus on minimizing service impact and restoring normal operations swiftly. The contract is classified as a subcontract under NAICS code 561499, issued by the Department of National Defence on behalf of the Government of Canada, with performance required in British Columbia. Interested parties must submit responses by August 4, 2026, with the opportunity posted on July 20, 2026. While no set-aside category is specified, the tender is accessible through the CanadaBuys platform, and all responsibilities hinge on the contractor’s ability to deliver consistent, high-response emergency support aligned with federal operational standards.