Emergency Response and On-Call Technical Support

This contract establishes a 24/7 on-call technical support requirement for urgent repairs and system failures, with a strict one-hour response time mandate to ensure rapid resolution of critical incidents. The scope demands multi-trade expertise, meaning responders must be qualified across multiple technical disciplines to handle diverse and complex system failures without delay. The contract is classified as a subcontract under the SBA set-aside category, indicating it is reserved for small business concerns. It is governed by NAICS code 811490, which pertains to other technical and trade services. The posting date is July 8, 2026, with responses due by 5:00 PM on July 23, 2026. The contracting agency is the Department of Commerce under the Wad-Sap designation, though specific performance location and point of contact details are omitted. Subcontractors must be prepared to deliver immediate, round-the-clock technical assistance under high-pressure conditions, with the expectation of continuous availability and broad technical competency.