Employee Assistance Program and Related Services

The Texas Comptroller of Public Accounts is soliciting proposals under RFP 304-27-0833WS for an Employee Assistance Program (EAP) and related services. The program is designed to provide assessment, guidance, counseling, and referral services to participants to resolve personal issues that may impact job performance or work behavior. These services must be provided at no cost to participants and include professional counseling, a trained helpline, and virtual educational awareness campaigns. Services must be accessible via remote access and in-person at off-site locations within a reasonable distance of the participant's residence. The contract features an initial term from September 1, 2026, through August 31, 2027, with options for three additional one-year renewals through August 31, 2030. Award decisions will be based on the Best Value Standard, with evaluation weights split between compliance with specifications (40%), costs (40%), and qualifications, experience, and past performance (20%). Respondents must adhere to strict security and regulatory requirements, including compliance with IRS Publication 1075 for safeguarding Federal Tax Information, ADA standards, and specific insurance mandates, including professional liability and commercial general liability coverage. Proposals must be submitted electronically by September 1, 2026, and include a mandatory price sheet and a VetHUB subcontracting plan for contracts valued at $100,000 or more. Payment is processed on a monthly basis upon the submission of progress assessment reports. The solicitation is managed by Wendy Foley-Smith and requires a comprehensive service delivery plan and adherence to Texas Government Code regarding eligibility and conflict of interest.