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Enforcement and Removal Operations (ERO) Compliance Assistance Reporting Terminal (CART)

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract supports the operation, maintenance, enhancement, and deployment of the Compliance Assistance Reporting Terminal (CART) system under the DHS SWIFT PaaS IDIQ to assist ICE Enforcement and Removal Operations in managing non-detained alien check-ins. CART is a congressionally mandated DHS Level III Acquisition Program designed to automate repetitive tasks and minimize officer involvement in the check-in process while ensuring consistent supervision and oversight of released individuals. The scope includes software maintenance for both the CART services and the cloud-hosted CART Portal, manufacturing and deployment of self-service kiosks at ERO field offices, Tier 2/3 technical support, and full compliance with security, privacy, and Section 508 accessibility standards. The work must also ensure seamless integration or transition of all data and functionality into the DHS Case Management & Analytics (CMA) system to maintain interoperability across federal systems. The program aims to standardize the non-detained check-in process across all ERO offices, reducing variability and improving reliability for both enforcement officers and the individuals required to report under release conditions. The solicitation will be issued under the Scalable Ways to Implement Flexible Tasks (SWIFT) Indefinite Delivery Indefinite Quantity (IDIQ) Collaborative Services Domain with a NAICS code of 541519. Performance will be centered in Washington D.C. with point of contact information provided for program inquiries and small business coordination. There is no set-aside designation, and the effort is classified as a forecast without a published solicitation number.

General Info

Support CART system maintenance, kiosk deployment, and integration with CMA for ICE non-detained check-ins under SWIFT IDIQ.

Agency

Department of Homeland Security → Immigration And Customs EnforcementView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → Immigration And Customs Enforcement
Contacts3 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → Immigration And Customs Enforcement
View Agency Profile
Office AddressN/A
Contacts
Trisha Goldsberry
contact@example.gov
+1 (555) 000-0000
Joe Thibault
contact@example.gov
+1 (555) 000-0000
Samuel ThompsonSmall Business Specialist/APFS Coordinator
contact@example.gov
+1 (555) 000-0000

Full Description

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This task order award under the DHS SWIFT PaaS IDIQ to operate, maintain, enhance, and deploy the Compliance Assistance Reporting Terminal (CART) system in support of ICE Enforcement and Removal Operations (ERO). The requirement includes corrective, adaptive, perfective, and preventive software maintenance for CART services and the cloud?hosted CART Portal; manufacturing, shipping, installing, and maintaining self?service CART kiosks at ERO field offices; providing Tier 2/3 technical support; performing required security, privacy, and Section 508 compliance activities; and ensuring all information, data, and functionality can be integrated with or transitioned into the DHS Case Management & Analytics (CMA) system.
CART is a congressionally mandated, DHS Level III Acquisition Program that increases automation for repeatable processes and reduces the level of officer interaction in the non-detained check-in process.
CART also ensures the appropriate level of case management/supervision for effective oversight of released aliens. As the non-detained docket check-in process can vary among ERO offices, the program also seeks to provide greater standardization across all ERO offices that perform this duty. This helps to ensure more consistency and reliability for ERO Officers responsible for performing these duties and for the aliens who are required to report to a Deportation Officer as a condition of release.
The solicitation will be issued against the Scalable Ways to Implement Flexible Tasks (SWIFT) Indefinite Delivery Indefinite Quantity (IDIQ) Collaborative Services Domain.

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