This Government Contract opportunity from Department Of Commerce was posted on September 19, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Enterprise IT Service Desk Support

Awarded

IT-23-0349BFederal

Submission Closed09/18/2023, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

New

SLED

Cybersecurity and Disaster Recovery for Municipal DataThis subcontract, titled Cybersecurity and Disaster Recovery for Municipal Data, focuses on providing essential security monitoring, data backup, and recovery protocols for municipal code data associated with prime contractors on Town of Cave Creek projects. The scope of work includes the implementation of cybersecurity protocols, the management of consistent data backup schedules, and the execution of comprehensive disaster recovery planning. To ensure data integrity and availability, the contractor will utilize encrypted backup storage and specialized disaster recovery software. The selected provider is responsible for delivering critical documentation, including data backup logs, security audit reports, and a fully functional disaster recovery plan. This opportunity is categorized under NAICS code 541519 and is managed through the Arizona Procurement office. Interested parties must adhere to the response deadline of November 12, 2026.

POSTED

DEADLINE

Web Filtering & Monitoring Services

Palladian Academy Trust

POSTED

DEADLINE

IT Support and Internet Infrastructure ServicesThis subcontract for IT Support and Internet Infrastructure Services involves providing technical support and managing internet-related services for prime contractors working on Believe Housing Limited projects. The scope of work focuses on the troubleshooting and maintenance of internet-facing Microsoft services, utilizing RMM tools and help desk ticketing systems to ensure operational efficiency. The service provider is required to operate within ITIL or similar service management frameworks to deliver technical support that remains compliant with established service level agreements. Interested parties must submit their responses by November 30, 2026, in accordance with the solicitation posted on October 29, 2026.

Believe Housing Limited

POSTED

DEADLINE

Microsoft Licenses and Associated Services

Solicitation # ocds-h6vhtk-079403

Believe Housing Limited is soliciting proposals for the provision of Microsoft Licenses and Associated Services, including software packages, information systems, and IT services such as consulting, software development, and support. The estimated total value of the contract is 1,850,000 GBP excluding VAT. The initial period of performance is scheduled from 1 March 2027 to 28 February 2030, with a possible single extension of up to three years, potentially extending the term to 28 February 2033. The place of performance is designated as Durham CC. The award will be determined based on a weighted evaluation consisting of Price at 50 percent, Quality at 40 percent, and Social Value at 10 percent. Interested parties must submit their electronic proposals in English via the specified in-tendhost portal by the deadline of 30 November 2026 at 12:00pm. Inquiries regarding the solicitation must be submitted by 20 November 2026 at 5:00pm. The primary point of contact for this procurement is Naomi Noble.

Believe Housing Limited

POSTED

DEADLINE

CloudFirst FY 2027- ezVault & ezRecovery

Solicitation # SRC0000036603

Solicitation SRC0000036603, titled CloudFirst FY 2027- ezVault & ezRecovery, is issued by the Alabama Information Technology agency for the procurement of disaster recovery software, hardware maintenance, and additional recovery software for the fiscal year. The contract is governed by the State of Alabama and the Office of the Chief Procurement Officer, with the City of Montgomery serving as the sole venue for litigation. The total contract value is capped at a not-to-exceed limit of 25,000 dollars, which includes the original agreement and any subsequent renewals. The period of performance allows for annual renewals for a total duration of up to five years from the effective date. Prospective suppliers must submit responses electronically via the Alabama Buys portal by the deadline of November 3, 2026. Key compliance requirements include E-Verify documentation within five calendar days of notification, certification of tax compliance under Section 41-4-142 of the Code of Alabama 1975, and a disclosure statement for contracts exceeding 25,000 dollars. Award decisions may be based on cost realism and price reasonableness at the discretion of the Chief Procurement Officer. Additionally, suppliers must certify they are not currently debarred or suspended from government participation and acknowledge their status as independent suppliers not entitled to state merit system benefits.

Information Technology

POSTED

DEADLINE

Outdated Network Equipment Removal and SurplusThis subcontract opportunity involves the removal of decommissioned network hardware for prime contractors working on Oconee County Schools projects in Georgia. The selected provider will be responsible for extracting outdated equipment and materials from racks, organizing these items for surplus based on agency direction, and ensuring all installation debris is completely removed from the site. The final deliverables include cleared racks and properly organized surplus equipment. The project is categorized under NAICS code 541519 and was posted on October 29, 2026. Interested parties must submit their responses by the deadline of November 30, 2026, at 8:00 PM. This effort supports the infrastructure updates for Oconee County Schools by managing the disposal and organization of legacy network assets.

Oconee County Schools

POSTED

DEADLINE

PowerSchool Project Materials and Technical SupportThis subcontract, titled PowerSchool Project Materials and Technical Support, involves providing essential materials and technical assistance to prime contractors working on projects for the Passaic City School District. The scope of work focuses on delivering specific materials and technical configurations for staff members, with a primary emphasis on ensuring that behavioral support data and materials are fully compatible with the district's PowerSchool Student Information System. The selected provider must demonstrate proficiency in PowerSchool software and educational data management to successfully deliver the required configurations and support. Managed under the Assistant Superintendent of Curriculum and Instruction in New Jersey, the solicitation was posted on October 29, 2026, with a response deadline of November 18, 2026.

Assistant Superintendent of Curriculum and Instruction

POSTED

DEADLINE

NexaVM Technical Support ProviderThis subcontract agreement establishes a partnership for the provision of specialized technical support for Pakistan Refinery Limited virtualization projects. The selected provider will be responsible for delivering 24/7 on-site technical assistance, security patching, and software updates specifically for the NexaVM environment across the Korangi and Keamari sites. To ensure system stability and uptime maintenance in accordance with product code nSTS-12M, the contractor must deploy NexaVM certified technical support engineers. The opportunity is managed by Pakistan Refinery Limited and is categorized under NAICS code 541519. Interested parties must submit their responses by November 12, 2026, to be considered for this critical infrastructure support role within Pakistan.

Pakistan Refinery Limited

POSTED

DEADLINE

Salesforce Case Management AdministrationThis 8(a) set-aside subcontract for the Department of Health and Human Services HRSA Headquarters focuses on providing administrative operational support for prime contractors on CICP projects. The primary objective is the management of the government's case management system, specifically requiring proficiency in Salesforce to handle workflow data, track panel schedules, and monitor performance measurements. Key deliverables include the processing of reconsideration receipts within a strict two-business-day window, the maintenance of updated case records, and the generation of workflow tracking reports. The opportunity is categorized under NAICS code 541519, with a response deadline set for December 4, 2026.

POSTED

DEADLINE

Nortel/Ribbon Telephone Switch Software Licensing and Tier II/III SupportThis subcontract, managed by the Department of Defense under the W6QM Micc-Fdo Ft Hood agency, requires an authorized Ribbon/Nortel provider to supply software licenses and remote technical support for prime contractors operating on Army White Sands Missile Range projects. The scope of work specifically includes the provision of ESP Tier II, ESP Tier II Remote STORM, and Ribbon Tier 3 licenses for Nortel CS2100 and CS1000M telephone switches, along with the delivery of active licenses and remote support access. The selected contractor must be capable of providing 24/7 remote telephonic technical support to ensure continuous operational readiness. Performance for this contract is centered in Fort Hood, Texas, under NAICS code 541519. Interested parties must adhere to the response deadline of November 9, 2026.

W6QM Micc-Fdo Ft Hood

POSTED

DEADLINE

Zero Trust & Cybersecurity Compliance (RMF)This subcontract for Naval Information Warfare Systems focuses on the implementation of federal Zero Trust security pillars and the execution of Risk Management Framework pathways for prime contractors. The primary objective is to achieve and maintain Authority to Operate certifications while enforcing role-based access control and ensuring the protection of Controlled Unclassified Information. Qualified personnel must hold DoD 8570 or 8140 certifications, such as CISSP or CASP+, to deliver validated security controls and compliance. The project falls under NAICS code 541519 and requires the delivery of a fully validated ATO to meet Department of Defense cybersecurity standards.

Naval Information Warfare Systems

POSTED

DEADLINE

SOC Operations & Tiered Help Desk

FA8635 Advanced Trng Cpbltes Aflcmc Wnrk

POSTED

1 day ago

DEADLINE

in about 1 month

AI Contract Overview

The U.S. Census Bureau awarded contract 1333LB23F00000197 to Prime Source Technologies, LLC for Enterprise IT Service Desk Support. This limited sources logical follow-on, executed under GSA contract GS-35F-0480T, is valued at 1,238,419.89 dollars with a total estimated cost of up to 1,919,059.20 dollars. The agreement supports the Client Support Division Systems, Projects, and Client Engineering Branch in Suitland, Maryland, ensuring the maintenance of remote desktop management systems, standard PC and laptop images, and automated application delivery. The contractor is responsible for managing application test labs, hardware and software inventory systems, and implementing patch management and workstation configuration technologies to meet security controls. Additionally, the scope includes supporting virtual desktops, non-standard workstations, and providing Tier III technical support to the helpdesk. The period of performance began on September 21, 2023, and extends through September 20, 2024, consisting of a base period followed by three option periods. This procurement was conducted under FAR 8.405-6(a)(1)(i)(C) to maintain economy and efficiency, specifically to prevent service disruptions while the agency transitions to the Department of Commerce CATTS strategic sourcing vehicle. The contract falls under NAICS code 541519 for Other Computer Related Services and was managed by the U.S. Census Bureau contracting office.

General Info

Agency

Department Of Commerce Census

Contract Value

$782,906.32

NAICS

541519 - Other Computer Related Services

Place of Performance

Suitland, MD, 20746, USA

Set-Aside

NONE

Awardee

PRIME SOURCE TECHNOLOGIES, LLC

Award Issued Date

09/21/2023, 12:00:00 AM UTC

Documents

Limited Sources Justification - IT Service Desk Support (Prime Source Technologies)

justification-and-authorization

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseAwarded

PostedSep 19

Award Notice

AwardedSep 21

Contract was awarded

Submission Closed

09/18/2023, 12:00:00 AM UTC

Find active opportunities like this

Get full access to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyDepartment Of Commerce Census

Contacts2 people available

OfficeSUITLAND, MD, 20746, USA

Organization / AgencyDepartment Of Commerce Census

Office AddressSUITLAND, MD, 20746, USA

Contacts

Jason Winings

contact@example.gov

Matthew S. Gore

contact@example.gov

Full Description

(1) Action Code: IT-23-0394B (2) Date: September 19 (3) Year: 2023 (4) Contracting Office ZIP Code: 20746 (5) Product or Service Code: R799: Support - Management: Other (6) Contracting Office Address U.S. Census Bureau 4600 Silver Hill Road Suitland, MD 20746 (7) Subject: Enterprise IT Service Desk Award (8) Solicitation Number: 1333LB23MGJW0001 (9) Closing Response Date: 09/07/2023 (10) Contact Point: Contract Specialist Jason Winings contact@example.gov (11) Contract Award and Solicitation Number: 1333LB23F00000197 (12) Contract Award Dollar Amount: $1,238,419.89 (13) Line Item Number: 0001, 0002 (14) Contract Award Date: 09/18/2023 (15) Contractor: Prime Source Technologies, LLC (16) Description: The USCB issued a limited sources logical follow-on pursuant to FAR 8.405-6(a)(1)(i)(C) under General Services Administration (GSA) contract GS-35F-0480T with Prime Source Technologies, LLC for Client Support Division (CSD) IT Service Desk Support. The contractor will support the CSD Systems, Projects, and Client Engineering (SPaCE) Branch, which identifies, develops, and maintains remote desktop management systems and technologies. The branch creates and maintains standard images for desktop personal computers (PCs) and laptops/tablets. They are responsible for automating the delivery of applications to desktops and laptops. The team develops, maintains, and supports application test labs for customer use and application compliance testing. The team develops, maintains, and supports hardware and software inventory systems used for various reports concerning Census workstations. This team also provides desktop management policies and procedures to control workstation functionality. They utilize patch management and workstation configuration technologies to ensure that the desktop environment meets required security controls. The SPaCE Branch develops and supports a number of non-standard workstations for special purposes, such as. The team supports virtual desktops and virtual applications. The SPaCE Branch also provides Tier III technical support to the helpdesk as needed. Period of performance: Base Period: Sep 21, 2023 - Mar 20, 2024 Option Period 1: Mar 21, 2024 - May 20, 2024 Option Period 2: May 21, 2024 - Jul 20, 2024 Option Period 3: Jul 21, 2024 - Sep 20, 2024 (17) Place of Contract Performance: U.S. Census Bureau 4600 Silver Hill Road Suitland, MD 20746 (18) Set-aside Status: No set aside used. A copy of the Limited Sources Justification is attached per FAR 8.405-6 (b)