This Solicitation opportunity from Virginia was posted on July 31, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
HighAI Summary for RFP 2024-07 Admin Appendix E: Supplier Proprietary Information Form: This document is Administrative Appendix E for RFP 2024-07 (Managed Security Services) issued by the Virginia IT Agency (VITA). It provides the mandatory form and instructions for suppliers to identify and justify trade secrets or proprietary information within their proposals to prevent public release under the Virginia Freedom of Information Act.
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HighAI Summary for RFP 2024-07: Admin App H - Supplier Assumptions: This document is Administrative Appendix H for RFP# 2024-07 (Managed Security Services) issued by the Virginia Information Technologies Agency (VITA). It provides a structured template for suppliers to document assumptions regarding their proposed solution and pricing, including fields for category, price impact, and references to specific RFP sections.
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HighAI Summary for RFP 2024-07: Admin App I - Potential Due Diligence Requests: This document is Administrative Appendix 1 for VITA RFP 2024-07 (Managed Security Services). It provides a standardized form for suppliers to submit potential due diligence requests, including questions, data/document requests, and meeting requests, to help VITA plan for the due diligence and finalization phases of the procurement.
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HighAI Summary for RFP 2024-07: Administrative Appendix B - Supplier Profile: This document is Administrative Appendix B (Supplier Profile) for RFP 2024-07: Managed Security Services, issued by the Virginia IT Agency (VITA). It serves as a mandatory response template for bidders to provide corporate overviews, organizational structure, project team resumes, financial information, and customer references to demonstrate their capability and stability.
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HighAI Summary for RFP 2024-07 Administrative Appendix C - VITA Standard Agreement Response: This document is Administrative Appendix C for RFP 2024-07 (Managed Security Services) issued by the Virginia IT Agency (VITA). It serves as a certification form requiring suppliers to affirm compliance with mandatory requirements, SAM exclusions, tax obligations, mandatory contract terms, monthly reporting, and AI usage standards.
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HighAI Summary for RFP 2024-07 Administrative Appendix D - SCC Form: This document is Administrative Appendix D for RFP 2024-07 (Managed Security Services) issued by the Virginia Information Technologies Agency (VITA). It serves as the 'Authorization to Transact Business in the Commonwealth of Virginia' form, requiring suppliers to provide their State Corporation Commission (SCC) registration information or certify their business status within the state.
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HighAI Summary for RFP 2024-07 Amendment #1: Amendment #1 to RFP 2024-07 issued by the Virginia Information Technologies Agency (VITA) on June 28, 2024. The amendment extends the proposal closing date to July 31, 2024, at 4:00 PM ET and adds a new required document, 'VITA-RFP-2024-07 - MSA Att F (Certification Regarding Lobbying)', to the RFP package.
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HighAI Summary for RFP 2024-07 Amendment #2: Issued July 12, 2024, by the Virginia Information Technologies Agency (VITA), Amendment #2 to RFP 2024-07 provides revised versions of multiple exhibits. Key updates include changes to the Master Services Agreement (MSA), RFP instructions, definitions, descriptions of services, implementation milestones, key personnel, service level matrices, and pricing/financial provisions. Offerors are required to use the revised documents for their proposals and submit a signed copy of this amendment.
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HighAI Summary for RFP 2024-07 Amendment #3: Amendment #3 to RFP 2024-07 issued by the Virginia Information Technologies Agency (VITA). Key changes include extending the proposal closing date to August 15, 2024, at 4:00 PM ET, and providing revised versions of Exhibits 04.6 (Equipment Assets), 04.8 (Third Party Contracts), and 02.8 (Key Personnel). Offerors are required to sign and submit this amendment with their proposal.
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HighAI Summary for RFP 2024-07 Appendix F: Supplier Procurement and Subcontracting Plan: This document is Administrative Appendix F for RFP 2024-07 (Managed Security Services) issued by the Virginia IT Agency (VITA). It provides a template for the Supplier Procurement and Subcontracting Plan (SWaM Plan), requiring offerors to disclose their DSBSD certifications or their commitments to utilizing certified small, women, minority, or service-disabled veteran-owned businesses to earn points under the SWaM Participation evaluation criterion.
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HighAI Summary for RFP 2024-07 Exhibit 1.0: Integrated Services Platform: Exhibit 1.0 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). This document defines the Integrated Services Platform, a multi-provider sourcing model involving a Multisourcing Service Integrator (MSI) and Service Tower Suppliers. It outlines the operating model, governance framework, and the collaborative requirements for suppliers to ensure high-quality, integrated IT service delivery for the Commonwealth of Virginia.
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HighAI Summary for RFP 2024-07: Exhibit 1.1 Definitions: This document is Exhibit 1.1 (Definitions) for RFP 2024-07, issued by the Commonwealth of Virginia Virginia IT Agency (VITA) for Managed Security Services. It provides a comprehensive glossary of technical, operational, and contractual terms used throughout the Agreement to ensure consistent terminology among Integrated Suppliers.
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HighAI Summary for RFP 2024-07 Exhibit 1.2: Governance Framework: This document is Exhibit 1.2 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It defines the Governance Framework for the Integrated Services Platform, detailing the structure of Relational and Operational governance forums, decision-making processes, and escalation paths to manage supplier performance and customer engagement.
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HighAI Summary for RFP 2024-07 Exhibit 1.4: Operating Level Agreement Outline: This document is Exhibit 1.4 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It provides a framework and outline for Operating Level Agreements (OLAs) to be established between Integrated Suppliers. The document defines the requirements for OLA governance, interdependency commitments, and the necessary components for documenting shared roles, responsibilities, and performance measures to ensure seamless service delivery to VITA.
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HighAI Summary for RFP 2024-07 Exhibit 2.3.1 - Solution Managed Security: This document is Exhibit 2.3.1 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It serves as a structured template and set of instructions for suppliers to detail their proposed technical solution, operational approach, and implementation strategy. The document outlines specific requirements across cross-functional engineering, enterprise architecture, security operations (SOC), and security engineering, including risk management and incident response.
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HighAI Summary for RFP 2024-07 Exhibit 2.3.1 - Solution Managed Security: This document is Exhibit 2.3.1 of RFP 2024-07 for the Commonwealth of Virginia's Virginia IT Agency (VITA). It serves as a structured template and set of instructions for suppliers to describe their proposed solution and operational approach for Managed Security Services. The document outlines specific technical requirements and response areas, including Enterprise Architecture, Enterprise Security, Security Engineering, and Security Operations Center (SOC) functions.
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HighAI Summary for RFP 2024-07 Exhibit 2.3: Managed Security Services Solution: This document is Exhibit 2.3 (Solution) of RFP 2024-07 for Managed Security Services issued by the Commonwealth of Virginia's Virginia IT Agency (VITA). It serves as part of the Master Services Agreement, detailing the Supplier's solution, delivery model, and operational approach, and references further details in Exhibit 2.3.1.
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HighAI Summary for RFP 2024-07 Exhibit 2.4.1: Implementation Milestones: This document is Exhibit 2.4.1 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It defines the implementation milestones and one-time deliverables (OTDs) required for the SEC-ENG service category, including reference numbers, descriptions, dependencies, and acceptance criteria. It provides specific instructions for suppliers to propose additional milestones and modify due dates.
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HighAI Summary for RFP 2024-07: Exhibit 2.4.1 Implementation Milestones: This document is Exhibit 2.4.1 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It defines the implementation milestones and one-time deliverables (OTDs) required for the SEC-ENG service category, including reference numbers, descriptions, dependencies, and specific acceptance criteria for project kick-off, implementation planning, and security/technology plans.
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HighAI Summary for RFP 2024-07 Exhibit 2.4.2 - Integration Points: This document is Exhibit 2.4.2 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It outlines 19 specific integration points and their corresponding closure criteria required for the transition and onboarding of a Service Transition Supplier (STS), covering areas such as knowledge transfer, asset discovery, governance, and SLA/OLA development.
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HighAI Summary for RFP 2024-07: Exhibit 2.4 Implementation Plan: This document is Exhibit 2.4 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It provides detailed supplier guidelines and a structured template for bidders to develop their Implementation Plan, covering transition from the incumbent supplier, solution timelines, integration points, and methodology. It specifies a 30-page limit for responses and outlines four primary phases: Post-Award, Pre-Commencement, Incumbent Shadowing/Implementation, and Post-Commencement.
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HighAI Summary for RFP 2024-07 Exhibit 2.5: Transition Out Plan: This document is Exhibit 2.5 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It provides a structured template and guidelines that the Supplier must use to develop a Transition Out Plan, detailing the process for transferring services, knowledge, and assets back to VITA or a designee upon contract expiration or termination.
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HighAI Summary for RFP 2024-07: Exhibit 2.6 - Current and Planned Projects: This document is Exhibit 2.6 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It provides a detailed snapshot of current and planned projects and demands (as of May 10, 2024) that the successful supplier will be required to take over from the incumbent. The file includes lists of RFS Demands and RFS Projects with associated IDs, descriptions, statuses, and forecasted completion dates.
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HighAI Summary for RFP 2024-07 Exhibit 2.8: Key Personnel: This document is Exhibit 2.8 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It specifies the requirements for Key Personnel, providing tables for the Security Operations Center (SOC) and Security Engineering teams. It includes detailed role descriptions for positions such as Account Executive, Chief Security Architect, and Information Security Manager, and requires suppliers to identify whether resources are dedicated or leveraged.
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HighAI Summary for RFP 2024-07 Exhibit 2.8: Key Personnel: This document is Exhibit 2.8 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It specifies the requirements for Key Personnel, providing tables for the Security Operations Center (SOC) and Security Engineering teams. It outlines the required data for each role (name, experience, tenure, etc.) and provides detailed role descriptions for positions such as the Account Executive, Chief Security Architect, and Information Security Manager.
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HighAI Summary for RFP 2024-07 Exhibit 2.9: Personnel Projection Matrix: This document is Exhibit 2.9 (Personnel Projection Matrix) for the Virginia IT Agency (VITA) RFP 2024-07 regarding Managed Security Services (MSS). It provides detailed instructions for suppliers to report their staffing projections, including the mix of new and re-badged incumbent personnel, on-site versus off-site resources, and total FTE counts across transition and run phases.
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HighAI Summary for RFP 2024-07 Exhibit 2.9: Personnel Projection Matrix: This document is Exhibit 2.9 (Personnel Projection Matrix) for RFP 2024-07 Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides instructions for suppliers to detail their staffing model, including the mix of re-badged incumbent personnel versus new personnel, on-site versus off-site resources, and total FTE counts across transition and run phases.
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HighAI Summary for RFP 2024-07: Exhibit 2.9 Personnel Projection Matrix: This document is Exhibit 2.9 (Personnel Projection Matrix) for the Virginia IT Agency (VITA) RFP 2024-07 regarding Managed Security Services. It provides a structured template and detailed instructions for suppliers to report their proposed staffing levels, including the mix of re-badged incumbent personnel versus new staff, on-site versus off-site resources, and total FTE counts across transition and run phases.
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HighAI Summary for RFP 2024:07 Exhibit 3.0 - Reporting and Service Level Management: This document is Exhibit 3.0 of RFP 2024:07 for Managed Security Services issued by the Virginia IT Agency (VITA). It defines the quality management framework, including reporting requirements, service level agreements (SLAs), critical deliverables, and customer satisfaction metrics. Notably, it outlines the 'At Risk' percentage and the calculation methodology for Service Level Credits applied to monthly invoices in the event of performance defaults.
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HighAI Summary for RFP 2024-07: Exhibit 3.1 Service Level Matrix: Exhibit 3.1 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). This document defines the Service Level Matrix, including critical service level targets, measurement timing, and at-risk amounts for Security Engineering (SEC-ENG) and Security Operations Center (SOC) services. It provides a framework for suppliers to propose metrics and targets related to incident containment, resolution times, and project delivery.
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HighAI Summary for RFP 2024-07: Exhibit 3.1 Service Level Matrix: This document is Exhibit 3.1 (Service Level Matrix) for RFP 2024-07: Managed Security Services issued by the Virginia IT Agency (VITA). It defines the critical service level targets, measurement frequencies, and associated credits for Security Engineering (SEC-ENG) and Security Operations Center (SOC) services. The file provides a structured matrix for suppliers to propose metrics and targets, including specific targets for incident resolution, containment time, and patching compliance.
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HighAI Summary for RFP 2024-07: Exhibit 3.2 Service Level Definition and Measurement: This document is Exhibit 3.2 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency. It defines the Critical Service Levels (SLAs) for the Managed Security Services Tower, including detailed metrics, algorithms, and reporting requirements for performance categories such as Service Strategy, Design, & Transition, Service Operation, and Security Engineering/SOC.
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HighAI Summary for RFP 2024-07: Exhibit 3.2 Service Level Definitions and Measurement: This document is Exhibit 3.2 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency. It defines the Critical Service Levels (SLAs) for the Managed Security Services Tower, including detailed metrics, measurement timeframes, and algorithms for calculating performance in categories such as Service Strategy, Design, & Transition and Service Operation.
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HighAI Summary for RFP 2024-07: Exhibit 3.3 Critical Deliverables: This document is Exhibit 3.3 of RFP 2024-07 for Managed Security Services for the Commonwealth of Virginia (VITA). It defines the 'Critical Deliverables' required from the supplier, including the acceptance process and detailed lists of both recurring deliverables (e.g., Service Improvement Plan, Annual Technology Plan, Annual Security Plan) and one-time deliverables (e.g., Service Management Manual, Transition Closure Report).
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HighAI Summary for RFP 2024-07 Exhibit 3.4 - Reports Matrix: This document is Exhibit 3.4 of RFP 2024-07 for Managed Security Services for the Commonwealth of Virginia's Virginia IT Agency (VITA). It provides a detailed Reports Matrix specifying the required format, content, and frequency of key reports, including Cross Functional Services, Security Engineering, Security Operations Center (SOC), and Administrative Services reports.
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HighAI Summary for RFP 2024-07: Exhibit 3.4 Reports Matrix: This document is Exhibit 3.4 of RFP 2024-07 for Managed Security Services for the Commonwealth of Virginia (VITA). It defines the required reporting framework, including the format, content, and frequency of reports across Cross Functional Services, Security Engineering, Security Operations Center (SOC), and Administrative Services.
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HighAI Summary for RFP 2024-07 Exhibit 3.5 - Customer Experience Management: Exhibit 3.5 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). This document outlines the requirements for a Customer Experience Management Program, detailing the Supplier's responsibilities regarding customer satisfaction surveys, customer journey mapping, performance measurement frameworks, and organizational change management to optimize the end-to-end customer experience.
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HighAI Summary for RFP 2024-07: Exhibit 4.0 Pricing and Financial Provisions: This document is Exhibit 4.0 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It defines the pricing methodology for calculating charges, including Resource Unit (RU) Charges (fixed and variable), Milestone Charges, Solution Services, and Pass-Through Expenses. It outlines the financial framework, invoicing processes, and the mechanism for Annual Rate Adjustments based on actual resource unit utilization.
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HighAI Summary for RFP 2024-07: Exhibit 4.0 Pricing and Financial Provisions: This document is Exhibit 4.0 of RFP 2024-07 for Managed Security Services issued by the Virginia IT Agency (VITA). It outlines the pricing and financial methodology for the contract, including Resource Unit (RU) charges (fixed and variable), milestone charges, solution services, and pass-through expenses. It defines the calculation of monthly unit rate charges and the process for annual rate adjustments based on actual volume consumption.
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HighAI Summary for RFP 2024-07 Exhibit 4.1: Pricing and Volumes Matrix: This document is Exhibit 4.1 (Pricing and Volumes Matrix) for the Virginia IT Agency (VITA) RFP #2024-07 regarding Managed Security Services (MSS). It provides detailed instructions for suppliers to submit financial proposals for two service categories: Security Operations Center (SOC) and Security Engineering. The document outlines the Resource Unit (RU) structure, inflation accounting, and describes specific pricing tabs including the Pricing Bridge, Total Estimated Charges, and Estimated Volumes.
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HighAI Summary for RFP 2024-07: Exhibit 4.2 Resource Unit Definitions: This document is Exhibit 4.2 (Resource Unit Definitions) for RFP 2024-07, Managed Security Services, issued by the Virginia IT Agency (VITA). It defines the Resource Units (RUs) for the Security Operations Center and Security Engineering groups, providing a framework for pricing and measurement. It includes detailed categories for security services such as SIEM, WAF, and EDR, and provides instructions for suppliers to propose pricing structures based on predictability, manageability, and flexibility.
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HighAI Summary for RFP 2024-07 Exhibit 4.3: Financial Responsibility Matrix: This document is Exhibit 4.3 of RFP 2024-07 for Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides a Financial Responsibility Matrix and a detailed 'Meaning of Headings' guide to define which party (VITA or the Supplier) is financially responsible for hardware, software, network assets, licenses, refreshes, growth, and operational expenses.
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HighAI Summary for RFP 2024-07: Exhibit 4.3 Financial Responsibility Matrix: This document is Exhibit 4.3 (Financial Responsibility Matrix) for RFP 2024-07 regarding Managed Security Services (MSS) for the Virginia IT Agency (VITA). It defines the financial and operational responsibilities between the Commonwealth and the Supplier, covering asset allocation, software licenses, refresh cycles, growth, taxes, and maintenance for hardware, software, and network assets.
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HighAI Summary for RFP 2024-07 Exhibit 4.4: Form of Invoice: This document is Exhibit 4.4 of RFP 2024-07 for Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides the required template and format for supplier invoices, detailing specific service categories, pricing methodologies, and billable units for services such as SOC, SIEM, and Firewall management.
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HighAI Summary for RFP 2024-07 Exhibit 4.6: Equipment Assets: This document is Exhibit 4.6 (Equipment Assets) for the Virginia IT Agency (VITA) RFP 2024-07 regarding Managed Security Services (MSS). It provides a detailed inventory of existing hardware assets (Servers, Storage, and Network Components) and requires suppliers to identify which assets will be used in their proposed solution, which will be rejected, and any new equipment they intend to introduce.
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HighAI Summary for RFP 2024-07: Exhibit 4.6 Equipment Assets: This document is Exhibit 4.6 (Equipment Assets) for the Virginia IT Agency (VITA) RFP 2024-07 regarding Managed Security Services (MSS). It provides a detailed inventory of existing hardware assets (Servers, Storage, and Network Components) and instructs suppliers on how to identify which assets will be used, replaced, or added as new in their proposed solution and financial proposal.
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HighAI Summary for RFP 2024-07 Exhibit 4.7: Software Assets: This document is Exhibit 4.7 of RFP 2024-07 for Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides a detailed framework and instructions for suppliers to identify and price software assets used in their proposed solution, including current license owners, expiration dates, and whether specific software products will be used or replaced.
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HighAI Summary for RFP 2024-07 Exhibit 4.7: Software Assets: This document is Exhibit 4.7 of RFP 2024-07 for Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides a detailed framework and instructions for suppliers to list software assets used in their proposed solution, including current license ownership, expiration dates, and whether existing or new software products will be utilized to meet the RFP requirements.
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HighAI Summary for RFP 2024-07 Exhibit 4.8: Third Party Contracts: This document is Exhibit 4.8 of RFP 2024-07 for Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides a structured form and detailed instructions for suppliers to disclose third-party contracts used in their proposed solution, including details on assignability, costs, and contract status (Assumed, Displaced, Not Needed, or New).
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HighAI Summary for RFP 2024-07 Exhibit 4.8: Third Party Contracts: This document is Exhibit 4.8 of RFP 2024-07 for Managed Security Services (MSS) issued by the Virginia IT Agency (VITA). It provides a mandatory reporting form for suppliers to disclose third-party contracts used in their proposed solution, including details on vendors, agreement terms, costs, and whether contracts are assumed, displaced, or new.
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Timeline
10 updates
PhaseClosed
Posted
Solicitation
Notice updated
Response deadline changed from Jul 1, 2024 to May 10, 2024. NAICS code changed from 541330 to 561612.
Notice updated
Response deadline changed from May 10, 2024 to May 15, 2024. NAICS code changed from 561612 to 561320. The notice description changed.
Deadline changed
Response deadline changed from May 15, 2024 to May 29, 2024.
Notice updated
Response deadline changed from May 29, 2024 to May 31, 2024. NAICS code changed from 561320 to 541330.
Deadline changed
Response deadline changed from May 31, 2024 to Jun 5, 2024.
Notice updated
Response deadline changed from Jun 5, 2024 to Jul 15, 2024. NAICS code changed from 541330 to 561612. The notice description changed.
Notice updated
Response deadline changed from Jul 15, 2024 to Jun 28, 2024. NAICS code changed from 561612 to 541330.
Notice updated
Response deadline changed from Jun 28, 2024 to Jul 31, 2024. NAICS code changed from 541330 to 113310.
Notice updated
The notice title changed. NAICS code changed from 113310 to 541330.
Notice updated
Response deadline changed from Jul 31, 2024 to Aug 15, 2024. NAICS code changed from 541330 to 561320.
Response Deadline
Deadline has passed
Submission Closed
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VITA is soliciting proposals via an RFP on an expedited timeline for Managed Security Services on an enterprise-level that covers both VITA and Virginia Executive-Branch Agency Customer infrastructure and applications for the Commonwealth of Virginia (COV) on premise and cloud environment. Suppliers will be required to integrate into VITA's Multi-Supplier Integrated (MSI) model as a Service Tower Supplier. Suppliers will not utilize any proprietary tools or data formats that do not allow for full integration/interoperability with the COV toolset. Successful MSS Solutions will prioritize self-service and automation. The RFP includes provision of the following two service categories: Managed Security Operations Center (SOC) and Security Engineering (SEC-ENG), detailed below.The Managed Security Operations Center (SOC) will include necessary tools, relevant process, and a team of IT security professionals to perform 24X7X365 security monitoring of VITA and all Customer agency infrastructure and applications. The COV's current logging software is Splunk. Supplier may leverage the COV toolset or bring their own SIEM that also integrates with the COV toolset. The Managed Security Engineering Services Supplier will be responsible for the operation, administration, and maintenance of all security technologies implemented by VITA, including (at a minimum) the following: Endpoint detection, proxies, firewalls, vulnerability scanners, full packet capture, CNAPP, and SIEM. Suppliers will be able to respond to requirements for individual service categories in the final RFP, or both, and VITA will reserve the right to award in combination or independently, or issue multiple awards. Suppliers should review file VITA-RFP 2024-07 - Admin (RFP Instructions) in advance of other files in the extensive RFP Package, and follow instructions within each document if responding only SOC or only SEC-ENG. All communications related to this RFP should be directed to the Single Point of Contract (listed as the Buyer on this posting). More information on the Multi-Supplier model, including links to current Service Tower contracts, is available here: https://www.vita.virginia.gov/about/reports/multisupplier-model-information/
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