Enterprise-Wide Managed Print Services

The contract titled "Enterprise-Wide Managed Print Services" (Solicitation Number 2026-CIO-0020) issued by the Library of Congress Office of the Chief Information Officer (OCIO) seeks a contractor to provide comprehensive managed print services across multiple Library components, including production equipment, administrative copiers, reading rooms, the Congressional Research Service, and the Copyright Printing Program. The contract covers leasing and maintenance of multi-brand print devices, secure print management solutions, assistance with workflow integration (including copyright workflows), and ongoing operational support. Key deliverables include project management and implementation plans, weekly and monthly status and performance reports, annual equipment inventories, and an exit plan to ensure orderly transition at contract end. The contractor must comply with stringent federal and Library policies, especially regarding information security (including protection of Controlled Unclassified Information under NIST standards), personnel fitness, conduct on premises, and adherence to the Library’s Systems Development Life Cycle and Assessment and Authorization requirements. This firm-fixed-price contract incorporates multiple option years, with estimated total contract value ranging from approximately $13.25 million for the base period up to $66.27 million if all four one-year options are exercised, primarily driven by per-impression costs and equipment leasing charges. Proposals are evaluated under a best-value tradeoff process where technical approach and past performance combined outweigh price considerations. The technical evaluation emphasizes secure printing requirements, reading room solutions, help desk support, and a copyright workflow proof of concept, with a strong focus on risk mitigation and confidence in performance. Contract administration includes electronic invoicing via the Integrated Payment Platform (IPP), government inspection at specified delivery points on Capitol Hill, and acceptance at multiple Library buildings. Special contract clauses cover contractor publicity, collections security, key personnel qualifications, information security controls, and restrictions on external sourcing. This solicitation requires offerors to submit separate technical and price volumes by December 30, 2025, with technical proposals limited to 90 pages. The contract enforces detailed marking and barcoding standards for equipment to ensure traceability and auditability within Library operations.