Evaporative Cooler Maintenance and Repair

The City of Phoenix Public Works department is soliciting electronic bids under IFB-27-FMD-0415 for full-service evaporative cooler preventative maintenance and repair services. The resulting agreement will have a three-year term beginning on or about January 18, 2027, with two optional one-year extensions at the City's discretion. The contractor is required to provide a minimum of six journeymen to service various locations, ensuring the safe and continuous operation of coolers across multiple manufacturers. Key responsibilities include sourcing OEM or equivalent parts and managing power and control voltage up to the breaker, though the replacement of entire coolers or wet sections is excluded from the full-service scope. Contractors must be licensed with the Arizona Registrar of Contractors and have been in operation for at least five years. Performance requirements include a strict emergency response time, requiring a response to notifications within one hour and on-site arrival within two hours. The contractor must adhere to rigorous safety and labeling standards per OSHA, NFPA, and HMIS regulations, and all personnel must pass Police Department background checks for facility access. Award decisions will be based on responsiveness and responsibility, with a blind drawing used to resolve any equal low offers. Payment terms are net 45 days, and the contract includes strict compliance mandates regarding nondiscrimination, small business participation through the DBE-N program, and the handling of sensitive security information.