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Extended Warranty and Support Services

Active

State & Local

Response Deadline11/06/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the Maryland Department of Information Technology provides manufacturer-backed extended warranty and technical support for prime contractors. The agreement covers nine systems with a comprehensive service package including three years of ProSupport Plus, Next Business Day Onsite service, Accidental Damage Service, and Keep Your Hard Drive provisions. Technical assistance is delivered through the Dell ProSupport Plus infrastructure, offering 7x24 support. To ensure quality of service, the contract requires that all support be provided by manufacturer-authorized certified personnel.

General Info

Manufacturer-backed extended warranty and 24/7 technical support for nine Maryland DIT systems.

Agency

Maryland → DoIT - Dept Of Information Technology - Administration

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of FC0003791.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FC0003791-DELL- SDAT (9) Power User Laptops- Developer Unit

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 27

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 03:00:00 PM UTCin 9 days

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Organization & Contact Information

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AgencyMaryland → DoIT - Dept Of Information Technology - Administration

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland → DoIT - Dept Of Information Technology - Administration

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides manufacturer-backed extended warranty and technical support for prime contractors on Maryland Department of Information Technology (DOIT) projects. Provisions 3 years of ProSupport Plus, Next Business Day Onsite service, Accidental Damage Service, and Keep Your Hard Drive service. Provides 7x24 Technical Support using Dell ProSupport Plus infrastructure. Requires manufacturer-authorized support certification. Delivers active warranty coverage for 9 systems.

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