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Manufacturer’s Extended Warranty and ProSupport Plus

Active

State & Local

Response Deadline11/06/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract agreement provides extended technical support and hardware warranty services for prime contractors working on projects for the Maryland Department of Information Technology. The contract mandates a 39-month term of ProSupport Plus, which encompasses comprehensive coverage including 7x24 technical support, next business day onsite service, accidental damage protection, and a keep your hard drive provision. To be eligible for this contract, providers must maintain status as a Dell authorized partner. The primary objective is the delivery of active warranty and support contracts throughout the entire 39-month duration to ensure continuous operational stability for the agency's hardware infrastructure.

General Info

Dell authorized partners provide 39-month technical support and hardware warranty for Maryland IT.

Agency

Maryland → DoIT - Dept Of Information Technology - Administration

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of FC0003757.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FC0003757-DELL-DNR FY27 Refresh- (3) Custom Machines for Applications Team Programmers

AI Contract Breakdown

Uniform Contract Format

No documents to break down

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Timeline

PostedOct 27

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 03:00:00 PM UTCin 9 days

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Organization & Contact Information

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AgencyMaryland → DoIT - Dept Of Information Technology - Administration

ContactsNo contacts available

OfficeN/A

Organization / AgencyMaryland → DoIT - Dept Of Information Technology - Administration

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides extended technical support and hardware warranty for prime contractors on Maryland Department of Information Technology (DOIT) projects. Provisions 39 months of ProSupport Plus, including Accidental Damage Service, Keep Your Hard Drive, 7x24 technical support, and Next Business Day Onsite service. Requires Dell authorized partner status. Delivers active warranty and support contracts for the 39-month term.

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