Fare Collection System

The City of Green Bay Metro is soliciting proposals for a comprehensive Fare Collection System (FCS) to manage transit fare operations in Green Bay, Wisconsin. The project encompasses the end-to-end implementation of the system, including planning, integration, deployment, training, marketing, and the establishment of a retail network. Key technical requirements emphasize an open-standards architecture, PCI compliance, and equipment durability capable of operating in temperatures ranging from -40°F to 120°F. While ticket vending machines are not required, the system must support mobile applications and cashbox vaults, with a capital budget estimate between $150,000 and $400,000. The procurement process, identified as RFP 2025-25, utilized a best-value trade-off analysis based on system capabilities (40%), experience and references (35%), and cost (25%). Following a solicitation period that closed on January 15, 2026, the City issued an intent to award the contract to Modeshift Inc. on February 17, 2026, pending final approval by the Green Bay Transit Commission. The contract requires strict adherence to federal and state regulations, including Buy America certifications, DBE participation goals, and FTA grant regulations. Performance is measured by system uptime and transaction success rates, with final acceptance contingent upon the successful completion of a Final Acceptance Testing Plan.