Software Maintenance and Technical Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This subcontract for Software Maintenance and Technical Support serves prime contractors on public procurement projects for the Region 14 Education Service Center in Texas. The scope of work involves providing comprehensive technical support, including the repair and reconditioning of software systems, troubleshooting, patching, and equipment recertification. These services are managed through remote diagnostic tools and help desk ticketing systems to ensure operational efficiency. The contractor is required to adhere to agency-defined Service Level Agreements and provide detailed deliverables, such as maintenance reports, resolved tickets, and updated software versions. Classified under NAICS code 541513, the agreement ensures that software systems remain functional and up to date through consistent technical oversight and reporting.
General Info
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of 25-S940.
The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.
Software & SaaS Solutions
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Timeline
Organization & Contact Information
Full Description
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