Federal Judiciary - Case Management Systems Office IT Support Services BPA

The Federal Judiciary is issuing this solicitation for a blanket purchase agreement (BPA) we intend to issue for continued sustainment and operation of mission critical applications used by the Federal courts. The Case Management Systems Office (CMSO) within the Administrative Office of the U.S. Courts (AOUSC) provides IT support for software development, systems engineering, maintenance, and operations of national IT systems for the AOUSC's Department of Program Services (DPS). These applications, as designed, support both the goals and mission of the DPS and are directly associated with the daily operations of the systems currently in use within the Judiciary's Bankruptcy Courts, District Courts, Appellate Courts, Federal Public Defender Offices, and Probation and Pretrial Services Offices located throughout the United States and its territories. CMSO's support activities include functional support for national applications, software development, program and project delivery and management, integration, help desk support, security management, and daily operations and maintenance. Primary applications include our legacy Probation and Pretrial Services Automated Case Tracking System (PACTS) and the Case Management/Electronic Case File (CM/ECF) application. Use of Scaled Agile Framework (SAFe) and Agile methodology to solidify and maintain best practices to build, deliver, and maintain software products efficiently and with high quality for fast customer feedback is also required. The attached solicitation USCA22R0002 provide details on the requirement, instructions, and evaluation criteria. Two BPA calls, USCA22BPAC1000 and USCA22BPAC1001, that we intend to issue as part of the award of this BPA are also attached. Please adhere to all instructions when preparing and submitting proposals. Proposals are due by 12 PM Eastern on December 15, 2021. Any questions on this solicitation are due by 12 PM Eastern on November 9, 2021. The following is a list of the attached documents for this solicitation. USCA22R0002 - BPA requirements along with solicitation instructions and evaluation criteria. USCA22BPAC1000 - IT Enterprise Support Services BPA Call USCA22BPAC1000 - IT Security Management and Operations Support BPA Call Attachment A - CMSO BPA Labor Categories Attachment B - Past Performance Questionnaire Attachment 1 - CMSO Software Applications (related to document USCA22R0002) Attachment 2 - CMSO Organization Chart (related to document USCA22R0002) Attachment 3 - JISF (related to document USCA22R0002) Attachment 1 - CMSO DNS and IP Mgmt Procedures (related to document USCA22BPAC1000) Attachment 2 - CMSO Server Patching Procedures (related to document USCA22BPAC1000) Attachment 1 - IT Security Policy and Procedures (related to document USCA22BPAC1001) Attachment 2 - SOC Incident Response Plan (related to document USCA22BPAC1001) This requirement is unresticted and not a set aside. 11/18/2021 - Issue Amendment 0001 to this solicitation USCA22R0002. Amendment 0001 extends the due date for proposals to 12PM Eastern on January 5, 2022. 12/2/2021 - Issue Amendment 0002 to this solicitation USCA22R0002. Amendment 0002 provides responses to the questions received and updated documents. Please see Amendment 0002 which lists the updated documents. 12/9/2021 - Issue Amendment 0003 to this solicitation USCA22R0002. Amendment 0003 provides responses to follow-up questions received. 12/16/2021 - Issue Amendment 0004 to this solicitation USCA22R0002. Amendment 0004 provides Government clarification on past performance. Please see Amendment 0004.