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Field Service Logistics and Multi-Location Dispatch

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves coordinating field service logistics for the Franchise Tax Board across five geographically dispersed offices, ensuring efficient technician dispatch, travel planning, and inventory management to support timely on-site service delivery. The scope requires seamless integration of operational workflows to maintain service levels despite regional challenges, with responsibilities extending to real-time resource allocation, equipment tracking, and scheduling optimization to minimize response times and maximize technician productivity. The contract is classified as a subcontract under NAICS code 488999 and is open for responses until September 19, 2026, with the solicitation posted on July 29, 2026. Performance will be carried out across multiple locations served by the California Franchise Tax Board, though exact geographic details are not specified. The contracting entity is state-level, and while no set-aside provisions or point of contact information is provided, bidders must be prepared to manage a complex, multi-site operation with strict demands for reliability and logistical precision.

General Info

Coordinate field service logistics for five FTB offices with real-time dispatch, inventory, and scheduling to ensure timely on-site support.

Agency

California → Franchise Tax BoardView Agency

NAICS

488999 - All Other Support Activities for TransportationView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFQ FTB-2627-00178.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ FTB-2627-00178 On-Site Out-of-Warranty Equipment Maintenance - IT Hardware (Break & Fix) - Various Locations

AI Contract Breakdown

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyCalifornia → Franchise Tax Board
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Franchise Tax Board
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Coordinate technician dispatch, travel logistics, and inventory management across five geographically dispersed FTB offices to ensure timely on-site service delivery.

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NAICS: 811210
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RFQ FTB-2627-00178 On-Site Out-of-Warranty Equipment Maintenance - IT Hardware (Break & Fix) - Various Locations
Solicitation # RFQ FTB-2627-00178
The Franchise Tax Board (FTB) is soliciting bids for on-site, out-of-warranty hardware maintenance services for IT equipment including notebooks, desktops, printers, and plotters at locations across Northern and Southern California, as well as field offices in Chicago, Houston, and New York. The contract is structured as a Firm-Fixed-Price arrangement under the Standard Agreement (STD. 213) with a base period beginning October 1, 2026, and an annual parts allotment of $66,000 as the only confirmed financial commitment, while labor is estimated at 224 hours annually with no stated unit rates. Proposals must be submitted via email or fax to Trang Thi by 5:00 PM PT on August 13, 2026, and must include mandatory attachments such as the Statement of Work, Cost Worksheet, FTB Work Authorization, IT Special Provisions, and Equipment List. Award will be made on a Lowest Price Technically Acceptable basis, where responsiveness to all requirements and bidder responsibility are prerequisites, and the lowest net cost after applying a DVBE participation incentive of up to 5% determines selection. Contractors must comply with California-specific regulations including the Electronic Waste Recycling Act, data security requirements under Civil Code §1798.29, and accessibility standards such as WCAG 2.1 Levels A and AA. All personnel must pass background checks via California Department of Justice fingerprinting, be U.S. residents eligible to work in the U.S. and verified through E-Verify, and be pre-approved by FTB before performing work. Insurance requirements include $1 million commercial general liability with the State named as additional insured and statutory workers’ compensation coverage. Invoicing must be paper-based, submitted monthly in triplicate with detailed labor and parts line items to the FTB Fiscal Accounting address in Sacramento. Generative AI use must be disclosed, and failure to meet DVBE reporting obligations via STD. 817 may result in a $10,000 withholding from final payment. Contractors must also comply with Small Business and DVBE certification and reporting mandates, and all work must use OEM parts unless refurbished parts have been pre-approved.
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