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On-Site IT Hardware Break/Fix Maintenance Services

Active

State & Local

Response Deadline09/19/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract is for on-site IT hardware break/fix maintenance services to be performed at Franchise Tax Board offices across California, encompassing diagnosis, repair, and replacement of non-warranty IT equipment. Services include troubleshooting hardware issues, performing system upgrades, re-imaging devices, and ensuring minimal downtime through prompt on-site response. The work is classified under NAICS code 541512 and is structured as a subcontract with a solicitation posted on July 29, 2026, and responses due by September 19, 2026. Performance will occur nationwide at various FTB locations, though specific site details are not provided, and the contracting agency is based in California. No set-aside provisions or point of contact information are specified in the public data.

General Info

On-site IT hardware repair and maintenance for Franchise Tax Board across California, with prompt response and non-warranty support.

Agency

California → Franchise Tax BoardView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFQ FTB-2627-00178.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ FTB-2627-00178 On-Site Out-of-Warranty Equipment Maintenance - IT Hardware (Break & Fix) - Various Locations

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Timeline

PostedJul 29

subcontract

Response DeadlineSep 19

Submission deadline

Response Deadline

09/19/2026, 01:00:00 AM UTCin about 1 month

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Organization & Contact Information

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AgencyCalifornia → Franchise Tax Board

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → Franchise Tax Board

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Perform on-site diagnosis, repair, and replacement of non-warranty IT hardware at FTB offices nationwide, including troubleshooting, upgrades, and system re-imaging.

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RFQ FTB-2627-00178 On-Site Out-of-Warranty Equipment Maintenance - IT Hardware (Break & Fix) - Various Locations

Solicitation # RFQ FTB-2627-00178

The Franchise Tax Board (FTB) is soliciting bids for on-site, out-of-warranty hardware maintenance services for IT equipment including notebooks, desktops, printers, and plotters at locations across Northern and Southern California, as well as field offices in Chicago, Houston, and New York. The contract is structured as a Firm-Fixed-Price arrangement under the Standard Agreement (STD. 213) with a base period beginning October 1, 2026, and an annual parts allotment of $66,000 as the only confirmed financial commitment, while labor is estimated at 224 hours annually with no stated unit rates. Proposals must be submitted via email or fax to Trang Thi by 5:00 PM PT on August 13, 2026, and must include mandatory attachments such as the Statement of Work, Cost Worksheet, FTB Work Authorization, IT Special Provisions, and Equipment List. Award will be made on a Lowest Price Technically Acceptable basis, where responsiveness to all requirements and bidder responsibility are prerequisites, and the lowest net cost after applying a DVBE participation incentive of up to 5% determines selection. Contractors must comply with California-specific regulations including the Electronic Waste Recycling Act, data security requirements under Civil Code §1798.29, and accessibility standards such as WCAG 2.1 Levels A and AA. All personnel must pass background checks via California Department of Justice fingerprinting, be U.S. residents eligible to work in the U.S. and verified through E-Verify, and be pre-approved by FTB before performing work. Insurance requirements include $1 million commercial general liability with the State named as additional insured and statutory workers’ compensation coverage. Invoicing must be paper-based, submitted monthly in triplicate with detailed labor and parts line items to the FTB Fiscal Accounting address in Sacramento. Generative AI use must be disclosed, and failure to meet DVBE reporting obligations via STD. 817 may result in a $10,000 withholding from final payment. Contractors must also comply with Small Business and DVBE certification and reporting mandates, and all work must use OEM parts unless refurbished parts have been pre-approved.

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