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Five-Year Manufacturer Support and Maintenance

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract secures five years of comprehensive hardware and software support from the manufacturer, ensuring ongoing operational reliability through regular firmware updates, timely patch delivery, and responsive technical assistance. Hardware replacement is included under a defined service level agreement, guaranteeing minimal downtime and consistent system performance throughout the contract term. Support services are designed to maintain the integrity and functionality of critical systems, with all maintenance activities aligned to industry standards and vendor-provided specifications. This subcontract, issued by the University of Southern Mississippi under NAICS code 811212, was posted on July 20, 2026, with responses due by August 6, 2026. While specific performance locations and point of contact details are not provided, the agreement is structured as a non-set-aside subcontract, indicating it is available to qualified vendors without preferential classification. The contract requires full compliance with the manufacturer’s support protocols and adherence to the specified SLA terms to ensure uninterrupted service delivery across the five-year period.

General Info

Five-year hardware and software support with SLA, firmware updates, patch delivery, and guaranteed hardware replacement.

Agency

Mississippi → UNIVERSITY of SOUTHERN MISSISSIPPIView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyMississippi → UNIVERSITY of SOUTHERN MISSISSIPPI
ContactsNo contacts available
OfficeN/A
Organization / Agency
Mississippi → UNIVERSITY of SOUTHERN MISSISSIPPI
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Comprehensive hardware and software support for five years, including firmware updates, technical assistance, patch delivery, and hardware replacement under SLA.

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