Full-Service Food & Beverage Concession Operations

The contract requires the successful bidder to operate and manage all food and beverage concession services at Cyr Arena in Springfield, Massachusetts, under the NAICS code 722310, which covers food service contractors. The scope includes comprehensive control over staffing, inventory procurement and management, point-of-sale operations, revenue tracking, and timely financial reporting for all events held at the venue. The contractor is responsible for ensuring seamless service delivery, compliance with venue standards, and maintaining high levels of customer satisfaction during game days and other public gatherings. This is a subcontract opportunity with a response deadline of July 15, 2026, and the solicitation was posted on July 1, 2026, by the Massachusetts Procurement office under agency code PUR02. Performance must occur exclusively at Cyr Arena, with the designated zip code 01103, and all operations must adhere to local regulations and facility-specific requirements. The contractor will be expected to handle end-to-end concession management without direct oversight, making experience in high-volume event environments and proven revenue accountability essential for qualification.