G005--HCHV CERS | 8/01/26-7/31/31 Geriatric Santa Clara San Mateo and Southern Alameda Counties

The contract, identified by solicitation number 36C26126Q0539 and titled “G005–HCHV CERS,” is a five-year Indefinite-Delivery, Indefinite-Quantity (IDIQ) award from the Department of Veterans Affairs, specifically the Network Contracting Office 21, covering the period from August 1, 2026, through July 31, 2031. It is scoped to provide Emergency Housing and Case Management Services for geriatric veterans in Santa Clara, San Mateo, and Southern Alameda Counties, California, with performance occurring at the contractor’s facility within one of these geographic areas. The contract is governed under commercial item acquisition rules per FAR 52.212-4 and includes a suite of mandatory clauses addressing subcontractor restrictions, whistleblower protections, confidentiality, information security deviations, small business utilization, veteran employment reporting, progress payments, and whistleblower provisions. The contract value is not disclosed, as pricing is left blank for offerors to complete, with estimated daily quantities ranging from a minimum of four days to a maximum aggregate of 16,800 days over the life of the contract. Evaluation for award will be conducted on a best-value trade-off basis using seven non-weighted factors including facility location, relevant experience, staffing plan, bug infestation prevention, quality control, past performance, and price, with no Lowest Price Technically Acceptable approach applied. The contractor must comply with detailed requirements related to staffing, security, and service delivery, including identification and prior approval of Key Personnel with mandatory notice periods and replacement protocols, adherence to VA’s Patient Bill of Rights, and annual training on suicide prevention, de-escalation, cultural sensitivity, and emergency response. All personnel must comply with non-discrimination laws, and contractor staff may be excluded for misconduct. Security standards require compliance with VA Directive 0710, mandatory HIPAA Business Associate Agreements, and reporting of any data breach within one hour, with liquidated damages applicable for breaches involving sensitive personal information. Invoicing must be submitted electronically through the VA’s EIPPS system using approved EDI formats, with payments processed via EFT to the VA Financial Services Center. Inspection and acceptance of services occur at the delivery location and are governed by a Quality Assurance Surveillance Plan that includes performance metrics such as bed occupancy exceeding 85%, 50% of veterans achieving independent housing, and negative exits under 20%,