Gate Attendant Operations & Customer Service

This contract involves providing comprehensive daily gate operations for a government site, specifically focusing on access control, visitor screening, and fee collection using the R1S system. The contractor is also responsible for delivering customer service and enforcing site rules to ensure safety and order. Personnel must be proficient in operating government-furnished equipment and maintaining detailed operational logs as part of their duties. The contract is a Total Small Business Set-Aside under the SBA guidelines, categorized under NAICS code 561612, which covers security guard and patrol services. It is a subcontract opportunity posted by the Department of the Army through the W076 Endist Tulsa office. The contract emphasizes the importance of reliability, accuracy, and adherence to security protocols in managing gate access and customer interactions at the site.