Ground Ambulance Service

The U.S. Department of Veterans Affairs, through the Network Contracting Office 5 (36C245), is soliciting offers for Ground Ambulance Services under solicitation number 36C24526Q0480, with offers due by 3:00 PM EST on July 8, 2026. This is a Total Small Business Set-Aside solicitation under FAR 19.5, using the NAICS code 621910, and will result in a five-year, single-award, Firm-Fixed-Price, Indefinite Delivery Indefinite Quantity (IDIQ) contract with a ceiling of $8,900,000 and a guaranteed minimum of $1,000. The contract period spans from the date of award through September 30, 2031, with delivery obligations extending to no later than September 30, 2032. An option to extend the contract’s performance period by up to six months total may be exercised at the government’s discretion. Services are required 24 hours a day, seven days a week, 365 days a year, across the Washington DC VA Medical Center, its affiliated Community-Based Outpatient Clinics in Maryland and Virginia, and other specified locations within the District of Columbia, Maryland, and Virginia. The scope includes providing stretcher transports, Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT), including all necessary vehicles, personnel, equipment, and management. Critical Care Transport Paramedics must meet state-specific tier requirements (I, II, III), all personnel must maintain valid driver’s licenses, and all staff are subject to Special Agreement Checks (SAC) and annual fingerprinting within a 90-day window. The contract mandates comprehensive compliance with HIPAA, the Privacy Act, and other federal, state, and local regulations, with contractors required to sign confidentiality statements and implement a Quality Control Plan that includes systems for tracking certifications and background checks. The government will monitor performance using a Quality Assurance Surveillance Plan (QASP) with strict benchmarks: 97% on-time pick-up adherence (within 30 minutes of scheduled time), 95% service availability, and 100% compliance in personnel qualifications; failure to meet the Acceptable Quality Levels may result in contract termination. Invoicing will be done electronically via the