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HANDS 2.0 Adaptive and Preventive Maintenance

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The HANDS 2.0 Adaptive and Preventive Maintenance subcontract involves providing critical IT support for prime contractors working with the Arizona Department of Health Services. The scope of work focuses on maintaining application servers and operating systems through the implementation of patches and upgrades, updating application code, and resolving data model performance issues. Additionally, the contractor is responsible for updating Design Functional Detail Documents and providing technical release notes alongside the delivery of updated code and documentation. This opportunity is categorized under NAICS code 541511 and requires all personnel to undergo fingerprinting and security clearance in accordance with A.R.S. section 41-710. Interested parties must submit their responses by the deadline of November 5, 2026.

General Info

IT maintenance subcontract for Arizona DHS involving server support, patching, and code updates.

Documents

This scope was carved out of BPM007148.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

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HANDS Maintenance and Operation Support

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Organization & Contact Information

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AgencyArizona Department of Health Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs adaptive and preventive maintenance for prime contractors on Arizona Department of Health Services (ADHS) IT projects. Implements upgrades and patches to application servers and OS, updates application code, and addresses data model performance issues. Updates Design Functional Detail Documents (DFDD) and delivers technical release notes. Personnel require fingerprinting and security clearance per A.R.S. §41-710. Delivers updated code and documentation.

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More opportunities from Arizona Department of Health Services

Same awarding agency

NAICS: 541513
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HANDS Maintenance and Operation Support
Solicitation # BPM007148
Solicitation BPM007148 is issued by the Arizona Department of Health Services (ADHS) to secure maintenance and operation support for the HANDS 2.0 application. This project supports the HANDS Consortium, which includes the Arizona WIC Program and partners in American Samoa, the Commonwealth of the Northern Mariana Islands, the District of Columbia, Guam, and the Navajo Nation. The scope of work encompasses adaptive and preventive maintenance, active security management to meet industry standards, performance operations for network and database efficiency, and data reporting based on ADHS, CDC, and FNS specifications. Key deliverables include release notes, updated Design Functional Detail Documents, monthly status reports, and an end-of-contract transition plan due one year before expiration. The award will be granted to the responsible offeror deemed most advantageous to ADHS, with evaluations primarily focused on experience, expertise, capacity, and the proposed method of approach. Financial stability is a mandatory precondition for award, and cost may serve as a tie-breaker if evaluation scores are equal. Contractors must adhere to strict security protocols, including fingerprinting for IT personnel, compliance with State Executive Order No. 2023-10 regarding TikTok, and restrictions on telecommunications equipment from specific prohibited entities. Proposals must be submitted via the State's APP eProcurement system by November 5, 2026, and must include a signed offer and acceptance form along with detailed technical responses within specified page limits.
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