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Health Information Management Support Services

Active

RFQ-NIH-OD-27-000062Federal

Response Deadline09/28/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Solicitation RFQ-NIH-OD-27-000062 is a combined synopsis and request for quote for Health Information Management Support Services to benefit the National Institutes of Health Clinical Center, Department of Clinical Research Informatics, Health Information Management Division. The contractor will provide personnel and supervision for customer service, technical support for patient portals and telehealth platforms, diagnostic and procedural coding, abstracting, and the transcription of medical reports, letters, and pathology reports. All work must be performed from United States-based office environments. The acquisition is a total set-aside for Women-Owned Small Businesses under NAICS code 561110 and will be awarded as a firm-fixed-price purchase order. The contract structure consists of a 12-month base period starting November 1, 2026, with four additional successive 12-month option periods. Key deliverables include a comprehensive tracking system for assignments and errors, and the contractor must provide a Quality Control Plan within five business days of contract execution. Billing is conducted monthly, with specific cost-per-report billing for surgical and anatomical pathology reports calculated via the SoftPath system. The contractor is required to provide a regional contract manager and ensure all staff undergo background checks and obtain NIH identifying badges. Quotes must be submitted to Huda Malik by 10:00 A.M. EST on September 28, 2026, and offerors must be registered in the System for Award Management.

General Info

WOSB set-aside for NIH health information management services via firm-fixed-price purchase order.

Agency

Department Of Health And Human Services → National Institutes Of Health OlaoView Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

WOSB

Documents

(3)

Contract Clauses List

PDF•contract-document

POTS #FY-##### Health Information Management Support Services PWS

DOCX•71 pages•sow

CLIN Items - Customer Service and Coding Services

DOCX•1 page•specifications

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseCombined Synopsis

PostedSep 22

Combined Synopsis

Response DeadlineSep 28

Submission deadline

Response Deadline

09/28/2026, 02:00:00 PM UTCin 6 days

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao

Contacts1 person available

OfficeBETHESDA, MD, 20892, USA

Organization / Agency

Department Of Health And Human Services → National Institutes Of Health Olao

View Agency Profile

Office AddressBETHESDA, MD, 20892, USA

Contacts

Huda Malik

contact@example.gov

Full Description

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Requirements (FAR) Subpart 12.202, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested, and a written solicitation will not be issued.

The solicitation number for this requirement is RFQ-NIH-OD-27-000062 and is hereby issued as a Request for Quote (RFQ) using FAR Subpart 12 - Acquisition of Commercial Products and Commercial Services.

The National Institutes of Health Clinical Center, Department of Clinical Research Informatics, Health Information Management Division (NIH CC, DCRI, HIMD) seeks a contractor to assist in efficient customer service, diagnostic and procedural coding and abstracting, and transcription medical reports, letters, and pathology reports in order to provide the best patient care support services possible.

See the CLINS and FAR Clauses and Provisions associated with this combined synopsis / solicitation in the attachments section.

Place of Performance: NIH Clinical Center DCRI/HIMD, 9000 Rockville Pike, Building 10, Bethesda, MD 20892

The quote format is at the discretion of the offeror.

It is the offeror's responsibility to be familiar with the applicable clauses and provisions. Clauses and provisions may be accessed via the Internet at website FAR | Acquisition.GOV.

This solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Circular (FAC) - Revolutionary FAR Overhaul (RFO).

This acquisition is under North American Industry Classification System (NAICS) code 561110 (Office Administrative Services). This is a total SB set-aside for Women-Owned Small Business (WOSB). A Firm-Fixed Price purchase order will be issued in writing to the successful offeror. To be eligible to receive an award resulting from this solicitation, contractor must be registered in the System for Award Management (SAM) at the time of quote submission.

FAR Provision 52.212-1, Instructions to Offerors-Commercial Products and Commercial Services, applies to this acquisition.

Please see the provision at 52.212-2, Evaluation-Commercial Products and Commercial Services for specific evaluation criteria.

FAR clause 52.212-4, Contract Terms and Conditions-Commercial Products and Commercial Services, applies to this acquisition.

No telephonic quotes will be processed. All responses must be received no later than 10:00 A.M., Eastern Standard Time on Monday, September 28, 2026. Please send any questions and quotes to Huda Malik, Contract Specialist at huda.malik@nih.gov.

Attachments:

1. Statement of Work (SOW)
2. CLIN Items
3. Clause