Integrated Referral Management and Appointing Center (IRMAC) Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Defense Health Agency Contracting Activity-West plans to award a single, 8(a) set-aside contract for Integrated Referral Management and Appointing Center (IRMAC) services, targeting small businesses eligible under the Small Business Administration’s 8(a) program. The contract focuses on delivering non-personal services including centralized Patient Appointing Services, Referral Management Services, and Clear and Legible Report accountability for Military Treatment Facilities in Hawaii and the Pacific Northwest. The successful offeror must comply with Defense Health Agency directives and performance standards detailed in the Performance Work Statement and operate within 25 miles of any U.S. Military Treatment Facility using phone and electronic communication methods. The contract has a base period starting from September 30, 2026, through December 29, 2026, with five option periods extending the performance through June 29, 2031. The NAICS code for this procurement is 621999, associated with a $20.5 million size standard, and the solicitation incorporates standard federal acquisition provisions and clauses. Key organizational and technical contacts are provided to assist interested parties before the proposal deadline on June 22, 2026. This award will be made to the proposal offering the best value per the evaluation factors outlined in the solicitation.
General Info
Agency
NAICS
Place of Performance
CA, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
Defense Health Agency Contracting Activity (DHACA) Healthcare Contracting Division-West (HCD-W) intends to award a single contract for the Integrated Referral Management and Appointing Center (IRMAC) requirement to the Offeror whose proposal represents the best value after evaluation in accordance with the factors in this solicitation.
This solicitation is 8(a) set-aside. Offerors must be eligible to receive an 8(a) contract at the time of award, estimated as 17 August 2026, as determined by the Small Business Administration. Offerors that have graduated from the 8(a) Program are not eligible for award of a contract resulting from this solicitation. The North American Industry Classification System (NAICS) Code for this procurement is 621999, with a corresponding size standard of $20.5 million. The Service Code is Q701. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.
This requirement is for non-personal services.
The contract awardee shall provide IRMAC services via centralized Patient Appointing Services (PAS), Referral Management Services (RMS), and Clear and Legible Report accountability Services (CLR) for Defense Health Network Indo-Pacific Military Treatment Facilities (MTF) in Hawaii and the Pacific Northwest (Pacific). Operational principles, practices, policies and performance will be in accordance with current Defense Health Agency (DHA) directives, guidelines, policies and standard business rules applying to appointing, referral management, and CLR services. The contract awardee shall be responsible for the entire scope of the contract in accordance with (IAW) the Performance Work Statement (PWS).
Place of Performance: To Be Determined, services shall be provided via phone and electronic communication mediums from a location within 25 miles of any Military Treatment Facility within the United States.
Period of Performance:
• Base Period: 30 September 2026 – 29 December 2026
• Option Period 1: 30 December 2026 – 29 December 2027
• Option Period 2: 30 December 2027 – 29 December 2028
• Option Period 3: 30 December 2028 – 29 December 2029
• Option Period 4: 30 December 2029 – 29 December 2030
• Option Period 5: 30 December 2030 – 29 June 2031 (52.217-8 Extension)