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Help Desk and Data Quality Support

Active

Federal

Response Deadline08/03/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to operate a help desk dedicated to supporting ITA users of the CRU Asset Platform, with primary responsibilities including troubleshooting access problems and resolving erroneous data entries. All issues must be addressed and corrected within two business days of identification to ensure minimal disruption to user operations. The work falls under NAICS code 541512, indicating it is classified as computer systems design and related services. This subcontract is posted by the Department of Commerce through its SSPO office and has a response deadline of August 3, 2026, with submissions required by 6:00 PM Eastern Time. The solicitation does not specify a set-aside type or a designated point of contact, and the place of performance details remain unspecified, suggesting the work may be performed remotely or at a location to be determined by the contractor. The opportunity is accessible via the SAM.gov portal for potential applicants to review and respond prior to the deadline.

General Info

Subcontractor to operate ITA help desk for CRU Asset Platform, resolve issues within two business days.

Agency

Department Of Commerce SspoView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

DC, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 23

subcontract

Response DeadlineAug 3

Submission deadline

Response Deadline

08/03/2026, 06:00:00 PM UTCin 8 days

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Organization & Contact Information

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AgencyDepartment Of Commerce Sspo

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Commerce Sspo

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Operate a Help Desk to support ITA users of the CRU Asset Platform, including troubleshooting access issues and correcting erroneous data within two business days.

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