This Government Contract opportunity from California was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and End-User Support Services

Closed

State & Local

Submission Closed08/12/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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W912DY26RA030 OFFICIAL SOLICITATION_ AMENDMENT 2 FOR UTILITY MONITORING AND CONTROL SYSTEMS VI

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W2V6 USA Engineering Spt Ctr Huntsvil

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DEADLINE

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IT Professional Services

Solicitation # W8485-27-TBIPS-KB14501

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Solicitation # AB-2026-06232

The Town of Okotoks is seeking proposals from qualified contractors to provide specialized services focused on Microsoft 365 information governance and SharePoint Online migration. The scope of work includes content assessment and rationalization, the modernization of information governance, the implementation of Microsoft Purview, and the execution of a SharePoint Online pilot migration. Additionally, the selected provider will develop a roadmap to ensure these services align with the Town's future ERP initiatives. This negotiated request for proposal, identified by solicitation number AB-2026-06232, was posted on September 10, 2026. Interested parties must submit their responses by the deadline of October 1, 2026, at 8:00 PM. The project will be performed in Okotoks, Alberta, and inquiries should be directed to the primary procurement specialist, Kathleen Finlay.

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Command Center IT Systems Installation

Port of Houston Authority

POSTED

1 day ago

DEADLINE

in 11 days

AI Contract Overview

The contract seeks qualified vendors to provide Tier 1–2 help desk and end-user support services to LA-RICS staff, focusing on resolving hardware and software issues, managing user accounts, performing password resets, and delivering remote technical assistance. Support must adhere to strict service level agreements, including a one-hour response time for critical system outages and an eight-hour response window for standard service requests, ensuring minimal disruption to daily operations. The contract is structured as a subcontract under the Internal Services Department of California, with performance centered in Los Angeles. It is classified under NAICS code 541512, indicating information technology services, and is open for bidding through August 12, 2026, following a public posting on June 24, 2026.

General Info

Tier 1–2 IT support for LA-RICS staff with SLAs: 1-hour critical response, 8-hour standard, Los Angeles-based, bidding until August 12, 2026.

Agency

California → Internal Services DepartmentView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of LA-RICS 029.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

LA-RICS Managed Information Technology (IT) Services IFB

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 24

subcontract

Response DeadlineAug 12

Deadline has passed

Submission Closed

08/12/2026, 12:00:00 AM UTC

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Organization & Contact Information

AgencyCalifornia → Internal Services Department

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → Internal Services Department

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 1–2 help desk support for LA-RICS staff, including troubleshooting hardware/software issues, account management, password resets, and remote assistance. SLAs require 1-hour response for critical outages and 8-hour response for standard requests.