This Government Contract opportunity from Texas was posted on June 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and On-Site Technical Support Services

Closed

State & Local

Submission Closed07/02/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract requires the provision of Tier 1 and Tier 2 technical support services for CCure software users throughout all Texas Department of Transportation locations, with responsibilities including remote troubleshooting, user training, and on-site support as necessary to ensure system functionality and user proficiency. The service scope demands responsive and skilled technical assistance to maintain operational continuity across TxDOT’s infrastructure, accommodating both routine inquiries and complex system issues. This subcontract is solicited under NAICS code 541519, with a posting date of June 25, 2026, and a firm response deadline of July 2, 2026. The work is to be performed across TxDOT facilities statewide, though no specific location details are provided. The agency seeking services is the Texas Department of Transportation, and the contract is open to eligible subcontractors responding through the Texas SmartBuy portal by the specified deadline.

General Info

Provide Tier 1 and Tier 2 CCure support statewide for TxDOT with remote and on-site assistance by July 2, 2026.

Agency

Texas Department of Transportation

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 601440000053221.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CCure 9000 Series T-Annual Software Support

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 25

subcontract

Response DeadlineJul 2

Deadline has passed

Submission Closed

07/02/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyTexas Department of Transportation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas Department of Transportation

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver Tier 1/Tier 2 technical support for CCure software users across TxDOT locations, including remote troubleshooting, user training, and on-site visits when needed.

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