Top

Help Desk and Remote Monitoring Support

Active

International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Government of Jamaica → Ministry of National SecurityView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

JAM

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 16

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

AgencyGovernment of Jamaica → Ministry of National Security

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Jamaica → Ministry of National Security

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1/Tier 2 help desk support for user-reported issues, remote diagnostics, and monitoring of system health and alerts.

Similar Contracts

Same NAICS industry code

NAICS: 541519

New

International

Support Services, Managed Detection & ResponseThe Saskatchewan Workers’ Compensation Board is soliciting proposals for Support Services and Managed Detection & Response under solicitation number 26P-011, with responses due by August 19, 2026. The contract seeks a provider capable of delivering advanced cybersecurity capabilities using Microsoft Defender for Endpoint as the primary telemetry source, including real-time threat detection, investigation, and response services. The WCB is specifically looking for a partner to enhance its security posture through proactive monitoring, analysis, and remediation of potential cyber threats. Interested parties must request an invitation to the virtual pre-submission meeting scheduled for August 5, 2026, by 4:00 PM CST on August 4, 2026, using the contact email provided in the RFP. Proposals must be submitted through the Saskatchewan Tendering Portal and are to be addressed to WCB Procurement at wcbprocurement@wcbsask.com. The contract will be performed primarily in Saskatchewan, with all deliverables expected to meet the Board’s operational and security requirements. The solicitation does not specify a set-aside classification, and there is no NAICS code assigned. The posting date for this opportunity is July 17, 2026, and all submissions must be complete, responsive, and received by the stated deadline to be considered. Any questions or clarifications must be directed through the designated point of contact prior to submission.

Saskatchewan Workers' Compensation Board

POSTED

DEADLINE

Software Maintenance and Technical Support Services for Trimble Business Center SoftwareThe County of Orange, through its OC Public Works department, is soliciting bids for comprehensive annual software maintenance and technical support services for Trimble Business Center software used by its Survey staff. The Contractor will be responsible for providing all necessary labor, technical expertise, software updates, upgrades, licensing administration, and manufacturer-authorized support to ensure the software remains fully operational throughout the contract term. This includes ongoing maintenance, documentation, and any required system enhancements to maintain compatibility, security, and performance standards. The solicitation, numbered 080-3097101-RE, was posted on July 17, 2026, with a response deadline of August 31, 2026. Proposals must be submitted through the designated procurement portal, and all services are to be performed in support of County operations based in Santa Ana, California. The primary point of contact for this solicitation is Robert Esparza, Procurement Contract Analyst, who can be reached via email or phone for inquiries. This contract is open to qualified vendors without specific set-aside designations and is intended to secure reliable, long-term support for critical surveying software used by County personnel.

POSTED

DEADLINE

LaVision Inc. High Speed IRO-XThe U.S. Navy’s Naval Undersea Warfare Center Division Newport is seeking proposals for the procurement of a High Speed IRO-X system from LaVision Inc. under solicitation N66604-26-Q-0415, which was posted on July 17, 2026, with a response deadline of July 22, 2026, at 6:00 PM Eastern Time. This is a combined synopsis and solicitation with no set-aside designation, meaning it is open to all eligible contractors regardless of business size or status, and it falls under the NAICS code 541519 for other scientific and technical consulting services. The contract will be performed at the agency’s location in Newport, Rhode Island, with a postal code of 02841, and the primary point of contact is Ryan Davis, who can be reached via email or phone for inquiries regarding the technical requirements and submission process. All interested parties must refer to the attached Combined Synopsis and Solicitation document for detailed specifications, evaluation criteria, and contractual terms.

Nuwc Division Newport

POSTED

DEADLINE

J063--CCTV SERVICE & MAINTENANCEThe Department of Veterans Affairs is seeking information from qualified vendors through a Sources Sought Announcement for a planned maintenance services agreement covering the CCTV system across the VA San Diego Healthcare System, including the La Jolla Hospital main campus and seven Community-Based Outpatient Clinics. The requirement is for comprehensive maintenance, repair, technical support, upgrades, and system management of all CCTV hardware, software, and firmware, with specific support mandated for Avigilon, Bosch, Pelco, and legacy or compatible systems. The anticipated contract structure is a one-year base period with four additional option years, and the acquisition is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set aside under NAICS code 541519. Vendors must demonstrate technical expertise and operational capability to deliver both on-site and remote service support, provide Avigilon software and firmware updates, supply necessary parts and materials for warranty and replacement items, and implement a fully distributed Software Management System designed for multi-site, multi-server surveillance environments. All responses must be submitted via email to Felicia Simpson, Contracting Officer, no later than 1:00 PM Mountain Time on July 6, 2026, and must include detailed company information such as name, address, point of contact, DUNS number, CAGE code, tax ID, and proof of SDVOSB status. Offerors are required to be registered in the System for Award Management (SAM) and complete the Online Representations and Certifications Application (ORCA); SDVOSBs and Veteran-Owned Businesses must also be registered in the SBA’s Dynamic Small Business Search (DSBS) Registry. A capability statement addressing qualifications and detailed documentation of technical experience is mandatory. Once awarded, contractors must provide electronic Field Service Reports (FSR) within 48 hours of every preventative maintenance or on-site service call, documenting detailed repairs, replacement parts, total service hours, safety checks, performance data, date of service, and vendor recommendations for optimal equipment operation, including reporting of any unsafe conditions or misuse observed during service. This announcement is for market research only and does not constitute a solicitation or obligate the government to award a contract.

262-NETWORK Contract Office 22 (36C262)

POSTED

DEADLINE

DA01--NTP Rhapsody Corepoint Sustianment Contract (VA-26-00070018)

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

HD492 Annual Support Renewal

Omas Strategic Buying Center - Information Technology

POSTED

DEADLINE

5820--Queuing Kiosk - SEPG 519908 EER 272280 (VA-26-00075155)This Request for Information pertains to the development and implementation of new patient queuing kiosks under contract number 36C10B26Q0641, managed by the Department of Veterans Affairs’ Technology Acquisition Center in Eatontown, New Jersey, with performance expected in North Las Vegas, Nevada. The RFI is strictly for informational purposes and does not represent a solicitation, commitment, or funding authorization; responders incur all costs associated with their submissions and will not be compensated. The NAICS code 541519 applies, with a size standard of $34 million in annual revenue, and the effort is targeted exclusively toward certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), requiring that no more than 50% of the service portion of any future contract be subcontracted to non-certified entities. Vendors must submit responses no longer than ten pages, excluding marketing materials or generic capability statements, and must specifically address their technical capacity to meet the draft Performance Description requirements, including real-world project examples with agency names, contract numbers, and dollar values. Submissions must include full company details such as legal name, address, point of contact, DUNS number, socioeconomic certifications with proof of SBA VetCert verification for VOSB/SDVOSBs, and existing contractual vehicles like GWAC, FSS, or MAC. Respondents are required to disclose proposed team members, subcontractor roles, and confirm their ability to comply with the SDVOSB set-aside rule, ensuring primary performance by certified firms. Vendors must also evaluate whether the draft Performance Description provides sufficient detail for an accurate proposal and offer technical feedback if deficiencies are identified. All responses must be emailed to Julia Renna by 12:00 PM EST on Monday, July 20, 2026, with the solicitation number in the subject line, marked as Proprietary Information if applicable, and must not exceed five megabytes in file size. No attachments beyond the ten-page limit will be reviewed, and failure to comply with any submission requirements will result in rejection.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

3D Camera Visualization Online PlatformThe contract titled 3D Camera Visualization Online Platform under solicitation number W912GB26QA008 is issued by the Department of Defense through the W2SD Endist Europe office, with the primary point of contact being Lindsay Jaime, reachable at lindsay.r.jaime@usace.army.mil or 3145702217. The opportunity, posted on July 17, 2026, requires responses by 8:00 AM ET on July 24, 2026, and is classified as a combined solicitation under NAICS code 541519 for other computer-related services. The place of performance is currently unspecified, and the office is located in APO AE 09096, USA. Amendment 0001 has been issued to include specific instructions for submitting quotes, ensuring vendors follow standardized procedures for proposal submission. Interested parties must access the official UI link to review full requirements and submit responses through the SAM.gov platform.

POSTED

DEADLINE

17 CS SIPR Thin Client & Network Infrastructure Project, Goodfellow AFB, TXThe contractor is required to engineer, procure, configure, deploy, and install a Virtual Desktop Infrastructure on a classified network at Goodfellow Air Force Base in Texas, supporting no more than 300 zero clients with all necessary software, licensing, and hardware including both client and server components. The solution must adhere strictly to Air Force approval standards, utilizing only Enterprise Approved Product Listing, CCS-3, and 2GIT authorized hardware and software. Network optimization is a critical component, requiring the contractor to configure, deploy, and integrate onsite network infrastructure to ensure secure and efficient traffic flow. All activities must comply with federal, state, and local laws and regulations as well as the Statement of Work. This is a HUBZone set-aside solicitation under NAICS code 541519 for IT and Telecom Network Support Services, with a response deadline of July 23, 2026. A mandatory site visit is available, with instructions outlined in the solicitation documents including FAR 52.212-1 and 52.212-2. The point of contact is MSgt Elzara Kimalova, reachable via email and phone provided in the solicitation.

POSTED

DEADLINE

Title: Electronic Lab Notebook Software Workflow Integration

Omas Strategic Buying Center - Information Technology

POSTED

DEADLINE

Technical Support and Help Desk ServicesThe contract seeks providers to deliver Tier 2 and Tier 3 technical support services focused on troubleshooting, end-user assistance, and resolution of software and system bugs with strict adherence to service level agreements that govern response and resolution times. The scope is centered on maintaining operational continuity and user productivity through timely, expert-level technical intervention, requiring deep technical knowledge and proven experience in handling complex, escalated issues beyond basic help desk functions. This subcontract is issued under the NAICS code 541519 for other computer-related services and is managed by the Michigan agency DTMB, with all services to be performed in alignment with state operational standards. Prospective bidders must submit proposals by the deadline of August 3, 2026, and submissions must be made through the designated Michigan state procurement portal. No specific set-aside status or geographic restrictions are indicated, and the place of performance is not defined, suggesting flexibility in service delivery location.

POSTED

DEADLINE

NOTICE OF INTENT TO SOLE SOURCE - mzmine PROThe U.S. Environmental Protection Agency intends to award a sole source firm fixed price purchase order to mzio GmbH for a subscription to mzmine PRO software, a critical tool used in laboratory analysis for gas chromatography and liquid chromatography data processing. The agency has determined that mzio GmbH is the exclusive provider of this software, with no acceptable substitutes available, due to its proven compatibility with all manufacturers’ equipment currently in use across EPA laboratories and its essential role in ongoing scientific projects. This procurement, conducted under the Simplified Acquisition Threshold and in accordance with FAR 12.102(a), is justified solely on the basis of unique product capability, as the software is already embedded in current workflows and its uninterrupted use is required to maintain continuity in analytical operations. The North American Industrial Classification System code is 541519, with a small business size standard of $34 million. Interested parties may respond to this notice by providing evidence of capability to fulfill the requirement, including product literature and an active UEI number registered in SAM, no later than 10:00 AM Eastern Daylight Time on August 1, 2026. All submissions must be sent in writing to werwick.brad@epa.gov; telephone responses will not be accepted. This notice is not a solicitation, and no quotes or offers should be submitted. The government retains full discretion to proceed without competition based on any responses received, and no costs incurred in responding will be reimbursed. The announcement serves only as a formal notification, not as a commitment by the government, and it constitutes the sole synopsis for this requirement. The contract will be administered from the EPA’s office in Research Triangle Park, North Carolina.

POSTED

DEADLINE

More opportunities from Government of Jamaica → Ministry of National Security

Same awarding agency

NAICS: 337211

New

International

Supply of Ergonomic Conference Chairs

Wood Office Furniture Manufacturing

POSTED

DEADLINE

Procurement for the Supply and Delivery of Ergonomic Conference Chairs

POSTED

DEADLINE

Preventive Maintenance Planning and Reporting

Other Scientific and Technical Consulting Services

POSTED

DEADLINE

Supply of Replacement Security Hardware and Components

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

Surveillance System Upgrades and Integration Services

Custom Computer Programming Services

POSTED

DEADLINE

IT Equipment Maintenance and Technical Support

Computer Systems Design Services

POSTED

DEADLINE

Electronic Security System Maintenance & Repair

Plumbing, Heating, and Air-Conditioning Contractors

POSTED

DEADLINE

Procurement of Critical Items and Services in Support of JamaicaEye Maintenance

Security Systems Services (except Locksmiths)

POSTED

2 days ago

DEADLINE

N/A

View Details