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This Government Contract opportunity from California was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk & Technical Support for Digital Workspace

Closed
State & Local

Contract Overview

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The contract seeks subcontracted Tier 1–2 technical support services for Workspace ONE Assist, focused on resolving user issues and responding to incidents for a user base of 5,000 within the Department of Internal Services in California. This support includes day-to-day troubleshooting, incident management, and system guidance to ensure seamless operation of the digital workspace environment, with performance expected to be delivered in Los Angeles. The solicitation is classified under NAICS code 541511 for custom computer programming services and is structured as a subcontract, with a response deadline of May 20, 2026, and a posting date of June 3, 2026, indicating it is a future opportunity. While no set aside designation or point of contact details are provided, the scope emphasizes hands-on end-user support without advanced engineering or systems development responsibilities.

General Info

Tier 1–2 support for Workspace ONE Assist serving 5,000 users in Los Angeles, subcontract for incident resolution.

Agency

California → Department of Internal ServicesView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFB-IS-26200937-1.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SW LICENSE - MULTI-YEAR - OMNISSA - REPLACING RFB-IS-2620091

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Timeline

PhaseClosed
Response Deadline

Deadline has passed

Posted

subcontract

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Department of Internal Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Department of Internal Services
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support for Workspace ONE Assist, including user troubleshooting and incident response for 5,000 users.

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Keith Deutsch
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